Gumuldur Mavi Deniz Hotel

I went on a 5-night holiday with my family. It's a hotel I've stayed at before. But the room they gave us this year was really awful. One of the beds hadn't been cleaned. When we lifted the sheets, the bed itself was in a deplorable state (even the woman who came to change the sheets was very surprised). The room was full of bugs and flies. We decided to leave the hotel an hour after checking into our room. They deducted the full day's wage from us (16,000 TL). I never argued. I gave it up to save the remaining 4 days, and I escaped. The hotel bears no resemblance to what it used to be. Customer satisfaction is zero; greed for money is top-notch. I'll never go near it again. I wanted to take this opportunity to warn those who are thinking along these lines.

Their decision to offer the all-inclusive concept in the cheapest way possible has unfortunately drastically reduced the quality. From drinking water to tap water, all the water smelled of algae. The food at the buffet, especially the desserts, is generally stale. Drinking a cold beverage became a luxury at one point because the refrigerator was always on the lowest setting. They're probably sharing an employee's mobile data for what they call WiFi, but the signal isn't working anywhere. We stayed in three separate rooms as a family; the ceiling of the room on the top floor had cracks running the entire length of it. It would be best if it were repaired before the plaster falls off. We requested that another room be cleaned. It wasn't cleaned; we reminded them again, and this time only the toilet was superficially cleaned. The interns who were working were doing their best. Please consider this as a suggestion rather than a complaint. Enjoy your work.

During our 5-day holiday, we were pleased with the sea, the pool, and the fact that we could always find empty sunbeds, but to be honest, there were a lot of things we weren't happy with 😔 🔹️Yes, it's a family hotel, and yes, everything is like the food we eat at home (adults might not complain), but there was no different menu offered for children from breakfast (very meager) to dinner, and we had a lot of trouble with that. Offering french fries at every meal instead of just at 3 PM, and having other options like hamburgers and pizza available, would make things much easier for families, especially since most families go on vacation with their children. When we ask (it's also upsetting when they say they only have pasta or rice, or just stare blankly at us). 🔹️Encountering undercooked food is also incomprehensible; how could the chef not be so careful? 🔹️The dessert (zero flavor) and fruit options were also very limited. 🔹️Waiting for tea and refreshments at tea time, waiting for tea in the evenings, waiting for potatoes were among the activities. 🔹️ Taking a shower at night in the rooms was problematic because the water was cold and salty. 🔹️ Room cleaning was done as requested. You have to tell them a few times because they forget. No drinks were even placed in the cupboard. 🔹️In the end, while trying to relieve our fatigue and make our children happy, we ended up encountering a lot of negativity.