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Reviews from Guests

4.0/5

tripadvisor

3,141

Reviews

from real guests

klaudian863

4

/

5

We booked a jeep safari tour with the Moustapha agency, located right across from our hotel. From the beginning of the trip, the driver was driving fast and recklessly, without caring about the passengers' safety. This unfortunately caused an accident in which I broke my arm. The situation was made worse by two factors: first, we discovered that the tour was not covered by any insurance, which left us alone to deal with the medical expenses; second, since this excursion was organized outside the hotel, the establishment had no way to intervene or come to our aid directly. I strongly advise against this agency for this type of excursion. Customer safety clearly did not seem to be a priority for them.

Thomass_1256161

5

/

5

We had an absolutely wonderful stay at this resort hotel. The rooms were very clean and comfortable, the staff was incredibly kind and the food at the buffet was varied and delicious. The infrastructure, the pools, the private beach and the wellness/meditation area are magnificent; it is a perfect place to recharge your batteries in complete serenity. On the other hand, be very vigilant with the excursion agency located just opposite the hotel (outside the complex). We booked a boat trip with them and it was a very bad experience: significant delay, outdated equipment, and disrespectful customer service. The hotel has absolutely nothing to do with this, and everything within the resort was perfect. I simply advise you to book your excursions directly through the hotel reception or your official tour operator to avoid unpleasant surprises. We will return to this hotel without hesitation!

Explore21636076341

3

/

5

Mixed review – not really up to par Honestly, meh… I expected better for a hotel in this category. The food is very average and, above all, very repetitive. After a 15-day stay, you really get the impression of always eating the same thing. The entertainment is very childish and lacks variety, especially for adults. For a two-week stay, it quickly becomes tiresome. Regarding the location, there is not much around the hotel. To find a few small shops, you have to count on about 15 km, and the taxi costs about €30 round trip. If you want to go sightseeing or go out regularly, it can quickly add up to a significant budget. As for the drinks, nothing exceptional either: fairly simple drinks, limited cocktail selection, and average wine. In the end, I would say that the hotel barely deserves 4 stars in my eyes, but certainly no more. The setting and the beach are pleasant, but for a 15-day stay, the dining, the entertainment, and the location make the experience quite average. I don't think I will return, and I would not recommend it for a long stay, especially if you are looking for variety and entertainment for adults.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi