Kordon Pasaport

Very good location help full staff rooms big clean easy to get any where you want by walking

We stayed here for 5 nights and were very pleased. Best things: good location, very large room, good quality bed, beautiful bed linen, really great view over the old Customs House and the Gulf of Izmir, breakfast included, good rate, room cleaned well. Always taxis outside the hotel. My suggestion: always ask in advance for a room with a view. If you don't ask, you very likely won't get! Our only complaint was that the room clearly wasn't properly checked with a check list by a responsible staff member before our arrival because of these problems: the fridge didn't work properly and was barely even cool (it was replaced by one exactly the same!), the shower head was damaged (but we managed fine using the lower flexible shower head), and for me - not my partner - the pillows were lumpy and uncomfortable. However, that didn't prevent me having a very good night's sleep every night. We really loved the view especially as we were in all of one day when one of us was unwell. Note that the breakfast - though for me it was very good - doesn't cater too well for people with any kind of intolerance, e.g. lactose-intolerant. Also, the cereals weren't great quality. Everything else very good and for me, it was an excellent breakfast. They need to make it clear that you can order eggs. Nothing is said about that and we had to ask. It wasn't a problem and very good scrambled eggs were brought to us. Reception staff helpful although very little English spoken but we managed even when we had to report the above little problems.

How could a hotel in such a great location be so bad? My husband and I booked this hotel for a 2-day visit to Izmir. However, we stayed overnight and checked out the next day due to the room''s miscarriage and incredibly bad breakfast. Extremely untouched, especially when it comes to bathing. What was nice was the hotel''s location and super helpful employees. Hotel owners are lucky to have such employees. We especially appreciate Mert and Harun. Will we stay next? Unfortunately, NO. Our hotel is beautiful, no matter how people feel, let go of the thought that it’s worth spending and spend a hassle hotel.