Summer Garden Apart

The Room. - [ ] Very dirty in a number of areas that should be cleaned daily. - [ ] Not many accessible plug points for charging any equipment - [ ] Only one sheet on bed. It was cold every night we stayed. If you want another bed sheet you will be charged. - [ ] WiFi does not work in the room. - [ ] Balcony small and extremely dirty Dinner area. - [ ] Looks and feels dirty - [ ] Cats allowed in dinning area sitting by your table begging for food - [ ] The hot food was cold every time - [ ] Quality of food very is poor. Same stuff recycled day after day. - [ ] Service is awful. Most staff not in uniform. They are just wearing dirty own clothes and they are very rude. Pool Side - [ ] You are not allowed to use hotel towels by the side of the pool so you will need to bring your own or buy them locally. - [ ] Service at pool bar is awful they are rude and they do not interact with customers at all - [ ] The snack bar at 3pm is a joke. - [ ] Rap songs played on the music by pool containing very bad language songs. When told the music was offensive they just turned it up. Summary This is a poorly managed hotel and my advice is I would avoid at all cost. This is a very honest review and I hope it helps someone make a better choice before choosing this hotel for their sunshine break. When I raised my concerns to the on site manager in reception he was totally disinterested. He told me to report my concerns to the rep. When I asked how do I contact the rep he said he didn’t know and they never come to this hotel. (NO EASY JET REP SEEN ALL WEEK) maybe that’s why the manager just does not care. I did contact my travel agent after sending them photos and some of the issues were resolved but it does not take away from the fact this hotel is very unhygienic and the service is awful. Bodrum is a lovely place with some lovely people but not in this hotel.

Ok, let's talk about the costs and some of the bad reviews. This hotel is classed as a budget family holiday, it doesn't pretend to be 5 star exclusive. I believe the prices people are paying are very competitive for what you get. Now that's out of the way, what will you get? You will have a prime position near the beach. It's literally a 3 min slow walk to sunbeds on a small part of the beach that are free for this hotel only. At this beach are the bars and shops and restaurants if you desire to eat out. It's lively or its relaxing, you can choose the venue. But also close to the hotel turning right out of reception are a couple of wonderful places to eat down the street, the Elvis bar and The Golden Spoon, try the sizzling prawns from the Spoon, thank me later. Hotel facilities are exactly what you have paid for, basically a pool, lushious plantation, plenty of sun loungers, bar, food and snacks available almost all day. Also, the Massage and Turkish bath connected to the hotel is a must. Abdul is a nice guy, he will like you if you try one of the services he offers. The staff and the managers are running a good ship for the cost. Ahmet at the bar is a good guy, he doesnt quite smile enough, but him and the other lads are quick to serve and clear away the tables. Mufide ❤️ is a hard-working Manageress of the bar and restaurant, she is a lovely lady, everyone loves her, I think she works 24 hours a day! Are there any faults with the hotel? Yes, the rooms could do with a good painter and decorator and maintenance to give a good freshen up. My aircon was a little noisey. I got used to it. I guess if the owners spent money here, there would be a much improved hotel, but then what happens to costs? Remember, this is a budget hotel.

Terrible!!!!!! Disappointing all-inclusive, unfriendly staff and poor handling — early departure Dates of stay: 16–19 September 2025 (original booking until 26-9) I left this hotel early due to several serious shortcomings. The all-inclusive concept turned out to be misguided: the kitchen staff limited quantities and made noisy comments when guests wanted to grab more. I even got a big mouth from the cook when I expected that “unlimited” actually applies indefinitely. This caused a lot of stress and shame. The room was very small and not what we were promised; I was promised that I would get another room but it was not provided. Because my knee is bothering me, I had to avoid using the stairs, but no solution was offered. Staff often behaved unfriendly and gave dirty faces. When I complained to reception, the director reacted dismissively and seemed to act differently towards Turkish-speaking guests; I felt discriminated against. After this conversation I immediately left the hotel and arranged another stay. In summary: poor customer service, unclear and restrictive interpretation of “all-inclusive”, and unprofessional and potentially discriminatory treatment by executives. Not recommended for me.