Gumbet Cove

Having stayed here several times it saddened me to have to write this report. Obviously, the hotel only has a 2 Star rating so l don't expect the Ritz, however, whether the owners are experiencing any financial difficulties the overall appearance of the rooms, restaurant area, grounds and beach area are now extremely poor. The rooms are in dire need of redecoration especially the furniture which is badly stained, doors stick, The restaurant is exactly the same the table & chairs are worn, dirty and again badly stained by constant use by residents but not maintained, decorative table cloths ripped, windows filthy with cobwebs. The breakfast certainly leaves a lot to the imagination with it's limited food choice availability and poor quality certainly not worth it, The private beach area is dirty with copious amounts of cigarette butt's, litter and looks like never maintained, the sunbed plastic covers on the sunbeds are badly ripped & stained awfully, The owners rarely speak to you especially the younger son in fact quite ignorant and never inquired if everything is OK or are you satisfied with your stay, the large pool sun parasols are removed whilst your sitting underneath them in 40 degrees for some reason and when enquiring to the one staff member his response is his boss has told him to do it 🤔 why!! You may be wondering if it's so poor why l've been a reasonably annual visiter here, well Gumbet and it's local people are lovely and the area has nice shops and restaurants to suit all tastes and l've built up lovely friendships with many locals over the years however, that's how l've witnessed the deterioration of this hotel, perhaps it is struggling with finances because there are not many staff on site, although to give praise where it is observed the two lovely domestics who clean the apartments are wonderful hard workers who smile and do anything for you even with the difficult language barriers, thank goodness for I phones 📱 I believe in supporting local hotels and hope the owners can turn this hotel back to its original status or it could go under like quite a few in this area .

Lovely hotel, very peaceful and relaxing. Rooms are very clean which is a must for us. Staff friendly and helpful from reception to bar staff and cleaners. Lovely views and sunbeds on the beach are available. Plenty sunbeds available by the pool. Will definitely stay again.

Hate to Hate to post a negative review anywhere but unfortunately, this hotel deserves one. I as a single parent took my two girls on our first holiday as a 3. While Gumbet itself was lovely, the hotel management here are extremely poor. For the first couple of days, no management even took time out of their day to greet us. The main barman on the 2nd night took it upon himself to come and have a conversation with me while I was trying to relax with a drink by the sea and proceeded to ask me how I “look after my children” and asked all about my finances. He asked whether the government helped me with money which I advised yes as I am on maternity leave from my job. He then said “so you don’t look after your kids then”. He also expressed that seeing me with my children brought sadness and bad memories to him for not seeing his own child. I brushed the whole thing off and just thought he was an outspoken man. Until the next morning when a big massive parasol next to the pool came out of the ground with a small gust of wind and fell straight on top of my 5 month olds buggy. We were all very shook up by this and my baby was screaming with fright. 3 managers were standing round the pool and not one of them came over to check on us. The barman came over to pick it up and shouted “you not sit here nobody listens to me” and stormed off. I explained that he never once said we shouldn’t sit here. The parasols should be firmly bolted into the floor especially because of how big they are and we should not be shouted at!!! After half an hour one of the management team came over and said he was looking on cctv to see what happened. I told him I was disgusted that not one of them came over. He then offered us some water…… While I understand accidents happen, it’s how the management handled the situation. No compassion, no empathy, no apologies, nothing. I complained the next day to the jet2 reps that visited. Who spoke with the staff and explained they were very sorry. But even still, not one single word was spoken to us. It made me feel extremely uncomfortable and I no longer wanted to stay there. Jet2 advised we could have a free lunch. The rooms also are very run down for the amount you pay to stay here, the standard is very poor. Broken showers, rust and mould, cracked wobbly floor tiles, broken kitchen tap etc. the cleaners were the only decent people in the whole venue. Also the location as being right next to the beach was beautiful. I would honestly advised anyone to steer clear of this hotel.