Sheraton Kampala Hotel

As my title mentions - The Sheraton Kampala ticks all the points and sometimes even exceeds them. Stayed there for 6 nights on a business trip recently. Bill was footed by my client, so have no idea of the tariff. One of the oldest hotels in the capital city (estd. 1938), it is spread over a vast area of 9 acres. The rooms are well curated and every possible amenity is provided. Breakfast is an elaborate affair. There are Indian dishes in the breakfast buffet - usually uttapam or idli - but you can always request for a masala dosa to be specially prepared for you. The young ever-smiling Ugandan chef Emma gladly obliges. For those pining for desi food, all restaurants offer a 'Taste of India'. The food was delish and ample for one person, to say the least. They have a strict no-smoking policy though. The only place you can smoke is at an outdoor corner on the ground floor. Uganda is largely a smoke-free nation - I hardly saw anyone smoking there. Lighting up in public places is not allowed. Highly commendable and worth emulating in India. For those looking to buy their tipple, walk down 5 minutes to the gas station down the slope. Have the Rolex (short for 'rolled eggs') - Kampala's favourite street food. Wildly popular and affordable, it consists of a vegetable omelette rolled inside a warm chapati (a flatbread). Much like the Calcutta egg roll. Enjoy your stay in Uganda. It is a lovely country, great weather, and the people are some of the friendliest I have ever encountered. Only downside is that the traffic can be horrendous during office hours!!!!!!

The ambience is great, the coffees and pizza too but, the service stuff can be so intrusive, looking in your laptop and documents and getting unnecessarily personal which is disappointing. Some are gossipy and others flirtatious with guests, it's too much uncalled for friendliness especially the flirting.

This hotel's reception desk staffs are both inefficient and they also play sleaze when it comes to chek-in process. They are not upto the post and simply infested the area only to create customer dissatisfaction. Get them gone !