Nihal Hotel

Worst hotel in the world. Don’t stay there, they will treat you like you are working for them they will force you to do everything yourself and god forbid if you have maintenance in the room, they will spend some hours knocking and drilling over your head and then they will tell you that it will not be fixed 😅 No amenities will be provided for you and parking is not available.

1. Not a welcoming place 2. Room service - got ignored and had to remind to even get a bottle of water 3. Room was not cleaned. When reminded was told they will send room cleaner but never happened. Had to sleep the second night on unclean bed. 4. No proper hot water in basin and shower. Got only Luke warm water. Couldn't shower. Will not recommend and will not visit again.

VERY POOR SERVICE FROM SECURITY GUARD RIHAN , BAD BEHEVE, 0 Customer service I am writing today to complain of the poor service I received from your company on March 18 2024. I was visited tonight to your Nihal Hotel Al Murakabad branch, i am a regular guest from your hotel, usually i come with my wife and sometimes alone to your restaurants and bar we like the food and services from your staff, but today it was not good experience, around 11pm i was visit to your hotel to dine in so i came with my electric bike so i want a park my bike back side of your hotel in your garage like usual i do and dine, but today security guard name ( Rihan) he was so rude and had bad behavior and pushed my bike also very bad customer service In that night no duty manager to handle this kind of complaint I WORTE A EMAIL TO THEM BUT NO RESPONSE