review-bg-image

Reviews from Guests

3.0/5

tripadvisor

76

Reviews

from real guests

Lovemenot34

2

/

5

PROS: Good sea view and hotel was very clean. Beach was very beautiful and quiet. There is parking on premises CONS: I went to the actual Royal club hotel and was told to go to another building (shoreline 5). Better communication was needed. Staff at pool said that I couldn't use pool because I'm from Royal Club hotel! Then later was allowed in. Bar at pool was very expensive. Don't go to the nearest restaurant called Cabana which is located near pool! Their food is extremely expensive. I spent £60 on dinner for myself and it wasn't that great. There are other cheaper restaurants nearby like Little neighbourhood restaurant.

OnAir07900984585

5

/

5

We just got back from a fantastic week! Huge apartment, (there were three adults and the apartment was for 5/7 people). The furniture assigned to us no. 812, Building 19, (the administrative office is located in Building 20, next door); a bit dated but well preserved, spacious, with a large terrace, 3 bedrooms, 4 bathrooms. Very clean, with daily maid service + 1 liter and 1/2 bottle of mineral water left us every day. Security service in the lobby always present h24-7/7. Well-stocked supermarket and Illy bar/cafe in the mall at the back of the building, where there is a pleasant tree-lined avenue with a separate, 5km long pedestrian and cycle path! ALL the staff proved extremely kind and friendly. A special “thank you” to the manager of the reception office for the care and attention reserved from the beginning, (we arrived at about 2 am, and he helped us with our luggage!), and until the end, (check out at 4 am, making sure to call us a taxi to the airport!). Very, very professional!!! We used the beach for three hours one afternoon only; given the reviews about it, some criticism, we asked the security officer of our building 19 to notify the colleague of the building opposite that we were going to the beach. When we introduced ourselves, the latter let us pass without any problem, and we took a seat under an umbrella and three sunbeds. Nobody, not even the beach service worker, created any problems, let alone we were asked to pay. Maybe because it was afternoon, maybe because there were not many people on the beach, or maybe because we used our towels... Excellent taxi service in general: much cheaper than in our country, Italy, to move around Dubai, everywhere. We toured a lot, having been a planned and personally organized trip even before leaving. A journey that we would do again without changing anything: starting from the R.C.P.J., where we really enjoyed it! Congratulations to all of you!!!

luxurytraveller_9

1

/

5

Pathetic apartment with tv not working and management showing no inclination to fix this. Really poor service and overall pathetic hospitality, stay here only if u want to be mistreated as a guest. Manager is horrible and has no sense of customer service

Facilities Details

Free Wifi

Nearby Location

Nakheel Mall

Nakheel Mall

1.56 km

Marina Sightseeing

Marina Sightseeing

2.08 km

Adventure Island JBR

Adventure Island JBR

3.54 km

SAE University College Dubai

SAE University College Dubai

1.22 km

Heriot-Watt University

Heriot-Watt University

1.23 km

Medcare Medical Centre - Palm Jumeirah

Medcare Medical Centre - Palm Jumeirah

1.41 km

Al Fardan Exchange Metro Station

Al Fardan Exchange Metro Station

2.13 km

Consulate General of Peru in Dubai

Consulate General of Peru in Dubai

2.57 km

Emirates Hospital, JBR

Emirates Hospital, JBR

2.58 km

Consulate-General of the Kingdom of the Netherlands

Consulate-General of the Kingdom of the Netherlands

2.58 km

Sobha Realty Metro Station

Sobha Realty Metro Station

3.02 km

Abdul Rahman Siddik Mosque

Abdul Rahman Siddik Mosque

3.32 km

Dubai Marina Mall

Dubai Marina Mall

3.57 km

AquaFun Dubai Water Park - Official

AquaFun Dubai Water Park - Official

3.80 km

JBR Beach Dubai

JBR Beach Dubai

3.87 km

Facilities Details

Internet Access in public areas

Free Wifi