Britannia Waterside Hotel

The worst hotel I have ever stepped foot in and I’ve been in a couple of bad ones over my years of working away from home. Felt like a prison cell, concrete walls, no ventilation, damp smell, mouldy bathroom, sockets all unsafe and no sockets beside the bed (due to the concrete internal walls). The food, wow. Served frozen fish and chips that was deep fried and took about 10 mins to remotely cool down so I could try it. Aye not even half and walked away. Actually vile, no wonder it’s non refundable from moment you pay. Decor is from the 60s and reminds me of the film ‘The Shining’. Handed my room key which had a tag that was so sharp you could seriously injure someone with it! Opened my window to let the damp room breathe and all you smell is weed from the civils workers staying there who are all out in their vans in numbers until after midnight. Absolute dump!

Lovely friendly staff. Hotel could be done with a little modernisation but other than that it is very pleasant. 8 year old nephew loved the pool

Place seemed a bit haphazard . Food was ok. Room really tired with mismatched furniture. Carpets stained. I asked to be moved as I was through the wall from the lift.