Swallow Waterside Inn Hotel

I stayed at this hotel for two nights on a coach tour. My room was spotless, the staff were very helpful and yes it was a little bit tired looking but not too bad. The food was okay apart from the first night the fish was terrible but their cottage pie on the saturday was brilliant. The breakfasts were brilliant lots of choice and was replaced at once when items ran low. I would stay here again.

Went last week on a Caledonian tour shambles no facilities for disabled people .Meals practically inedible no organised service over cooked rubbish food running shot at practically every meal felt like second class citizens.Normally we love Caledonian tours but this should be seriously removed from the brochure.The first time in my life that we have been offered lollipops for our deserts.Seriously need to get there act together.Gorden Ramsey would have a field day.We look forward to our holidays mainly not to have to cook our meals.😡

We sta yes for four nights ,the whole of the hotel was so cold that I came home with cold .The bedroom was light and bright over looked the car park .Bathroom was excellent only problem that having a slight disability I find over the bath showers difficult but this was easier than most .Steps up to reception and carrying a suitcase was difficult especially as the step is narrow ,I found that as I need to hold onto a stairwell the one here was hard to hold onto perhaps it should be replaced with a proper rail for safety .Dining room set out like school dinners for coach tours ,food was standard Brittania ,two evenings the same mix veg and French fried chips so nothing that I could eat.The hotel is in a good position for anyone touring the region so why no leaflets of places to visit .I recommend that you put that right asI think that is needed to encourage visitors.The staff in the dining room are always on the go and listen to anything you have to say.It was a long journey both ways one that I doubt we will make again .