Crowne Plaza Gerrards Cross By IHG

4.0 / 5

•

Oxford Rd, Beaconsfield, United Kingdom, HP9 2XE

Reviews from Guests

4.0/5

1,405

Reviews

from real guests

_jennifercoles84

The hotel itself is beautiful. The pool is so chlorinated that our eyes and nose burned after playing with the kids. Beautiful well equipped rooms, however the family room air con was not working and when my daughter rang down to reception they were quite rude, they provided a fan but due to the heat it did very little. The restaurant service was terrible. We booked for 8pm and at 9.50 after we had been sat with our dirty plates for an hour came to clear the table and when we asked for dessert was told the kitchen was closed, we only had a main meal - no starters and we explained it was our daughters birthday they did get dessert for us. We was sat most of the night surrounded by dirty tables and did not receive the ketchup we asked for. Sadly breakfast was more of the same as the apple juice ran out, hot water for tea was luke warm and the pancake station ran out of toppings and it took longer than you would expect to sort these things out. It was not overly busy either. Staff struggled to understand requests at times due to language barriers and it did come across rude. Not all staff the reception staff at check in and out were lovely. The nicest person we spoke to was the man tending to the garden, he was lovely and welcoming. There was a Tesco and small shopping area about a 7 minute drive away but otherwise quite secluded. Overall it’s a nice hotel to look at with good facilities but the service was quite lacking where it mattered and for that we would not likely return and didn’t consider it good value due to the service.

gurjinderpreets

Me and my partner had a delightful stay. Staff were incredibly welcoming and accommodating to our every need. A special thank you to Amy, Sarah and Ibraheem who were very helpful. It was also our anniversary and the room was made very special by the hotel. Look forward to staying again!

263farukv

Waiter Vamshi provides excellent service. Also fulfilled our remarkable team request for Karak chai via obliging chef. Recommend to include chai part of hot beverage. Thanks Vamshi - will see you again !

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

German Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Alternative meal arrangement

Laundry

Smoke-free property

Daily Housekeeping

Air conditioning in public area

Entertainment Staff

Contactless check-in/out

Room sanitization opt-out available

Korean Spoken

Ironing Service

Icelandic Spoken

Terrace

Italian Spoken

Game Room

Car park [on-site]

English Spoken

First aid kit

BBQ Facilities

Romanian Spoken

Facilities for Disabled Guests

Golf course [on-site]

Khmer Spoken

Portuguese Spoken

Library

Lockers

Bulgarian Spoken

Heating in public area

Restaurant

Massage

Guest rooms seal after sanitization

Japanese Spoken

Shared Lounge/TV Area

Elevator

Dutch Spoken

Invoice provided

Face coverings on staff

Polish Spoken

Suit Press

Hand sanitizer

Yoga room

Latvian Spoken

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Postal service

Safe dining setup

Physical distancing of at least 1 meter

Service animals are welcome

Daily disinfection in common areas

Dry Cleaning

Malay Spoken

Car park [free of charge]

Daily disinfection in all rooms

Room service [24-hour]

Hebrew Spoken

Wi-Fi in public areas

Swimming pool

Professional-grade sanitizing services

Hungarian Spoken

Snack Bar

Indonesian Spoken

Special Diet Meals (upon request)

Hair/Beauty Salon

Casino

Garden

Spanish Spoken

Rooms sanitized between stays

Cashless payment service

Cash withdrawal

Nightclub/DJ

Fax/Photocopying

Sanitized kitchen and tableware items

Non-smoking Rooms

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

German Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Alternative meal arrangement

Laundry

Smoke-free property

10 Available Room Types

Standard Room, 1 King Bed

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Laptop workspace

Blackout curtains

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Minibar

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Iron

Clothes Rack

Room service [24-hour]

Pets allowed in room

Ground floor available

Standard Room

25 Square Meter

Electric Kettle

Bathrobes

Bathtub

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Free Wifi

iPod dock

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Sleep comfort items

Slippers

Tea/Coffee Maker

Free bottled water

Minibar

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Laptop workspace

Trash cans

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Accessible by elevator

Safe

Non-smoking

Safety/security feature

Smoke detector

Pets allowed in room

Internet [LAN]

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Extra Long Beds (> 6.5 ft)

Iron

Room service [24-hour]

Premium Room

25 Square Meter

Electric Kettle

Bathrobes

Bathtub

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Free Wifi

iPod dock

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Sleep comfort items

Slippers

Tea/Coffee Maker

Free bottled water

Minibar

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Laptop workspace

Trash cans

Window

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Accessible by elevator

Safe

Non-smoking

Safety/security feature

Smoke detector

Pets allowed in room

Internet [LAN]

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Extra Long Beds (> 6.5 ft)

Iron

Room service [24-hour]

Room, 1 Bedroom

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Laptop workspace

Pets allowed in room

Blackout curtains

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Minibar

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Iron

Clothes Rack

Sitting Area

Room service [24-hour]

Premium Room, 1 King Bed

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Laptop workspace

Pets allowed in room

Blackout curtains

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Minibar

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Iron

Clothes Rack

Room service [24-hour]

Facilities Details

Pool and Spa

Sauna

Massage

Hot Tub

Spa

Fitness Center

Food & Drink

Breakfast in the Room

Alternative meal arrangement

BBQ Facilities

Buffet-Style Restaurant

Restaurant

Breakfast service

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Bar

Front Desk Services

24-Hour Front Desk

Lockers

Entertainment and Family Services

Smoke-free property

Air conditioning in public area

Entertainment Staff

Contactless check-in/out

Heating in public area

Invoice provided

Postal service

Family/child friendly

Kids club

Casino

Cash withdrawal

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Hair/Beauty Salon

Common Areas

Shared Kitchen

Terrace

Game Room

Library

Shared Lounge/TV Area

Cleaning Services

Protective screens in common areas

Staff trained in safety protocol

Laundry

Daily Housekeeping

Room sanitization opt-out available

Ironing Service

First aid kit

Guest rooms seal after sanitization

Face coverings on staff

Suit Press

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Dry Cleaning

Daily disinfection in all rooms

Professional-grade sanitizing services

Rooms sanitized between stays

Cashless payment service

Sanitized kitchen and tableware items

Languages Spoken

German Spoken

Korean Spoken

Icelandic Spoken

Italian Spoken

English Spoken

Romanian Spoken

Khmer Spoken

Portuguese Spoken

Bulgarian Spoken

Japanese Spoken

Dutch Spoken

Polish Spoken

Latvian Spoken

Malay Spoken

Hebrew Spoken

Hungarian Spoken

Indonesian Spoken

Spanish Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Designated Smoking Area

Pets allowed

All Spaces Non-Smoking (public and private)

Car park [on-site]

Facilities for Disabled Guests

Golf course [on-site]

Family Rooms

Elevator

Yoga room

Service animals are welcome

Heating

Air Conditioning

Car park [free of charge]

Swimming pool

Garden

Non-smoking Rooms