Buckingham Villiers Hotel

Very nicely situated with friendly staff. Good breakfast, and room, whilst a bit dated, is very clean. The attached Dukes Steakhouse is extremely good, both in terms of food and drinks. For a short stay, I can easily recommend.

I’ve stayed in many hotels over the years, and it sounds harsh but this is the worst hotel I’ve ever stayed in. The list is long but I’ll start with cleanliness. As soon we entered the room there was so much mess on the floor, it was obvious it hadn’t been hoovered, it was that bad I couldn’t walk around with out shoes on. •There was chairs in our room covered in which looked like dandruff, again so unhygienic. •It wasn’t until our third day that they decided to come to clean our room and change the towels etc. •There was numerous stains on the carpet and chairs. •Mould in the bathroom was awful. Next, is facilities, we was missing a lot, even though on their website they say this included with all rooms. •no hair dryer •no fridge •a sheet was the only cover we had for the bed, no quilt, and not even one in the wardrobe as an option. •no baggage storage!! This is a big one, we wanted to leave our cases after we checked out at the hotel as we was out for the day, which again states on their website that it’s included at the hotel. Well when we asked reception if we could leave our bags on the storage room, she said ‘yes just leave them there’ I questioned her and she then went on to explain they don’t have a room for it, and that we can leave them next the reception desk for the day, right next to the door to the Main Street where anybody can walk in. I said no as we have valuable things in there, she then went on to say ‘well you’ll have to leave them in our office then’. I was extremely not happy at this point after the stay being awful anyway, so she agreed to us having our room back so we can keep them in their for the day. The car park is in the middle of the hotel. And our room was right next to it, so there was a lot of noise morning and night from cars and people. There is not one positive thing I can say about this hotel, and I would not waste your money staying here. There is no value for money, and I how it’s rated as a 4 star, I really don’t know. They need to up their standards in all aspects as it has loads of potential in being a lovely hotel.

We took advantage of a Travelzoo package with Bletchley Park tickets thrown in. Ostensibly it was good value. The visit was spoilt by the hotel. Like most town centre, old coaching-inn type of hotels, the Villiers has no aircon. While we missed the worst of the June '26 heatwave, the room was still swelteringly hot at night, even with the window wide open and supplied fan running. We did not sleep at all on the first night. The car alarm going off in the courtyard right outside our room was not the hotel's fault but, having just got to sleep again, someone decided it was a good idea to drag a large 4-wheeled hotel waste bin across the cobbled courtyard very noisily at 5 a.m. and then drag it back again a few minutes later!! Same thing again at 6.10 a.m. with some laundry bins. The purpose of a hotel is to provide a decent night's sleep for its guests. This hotel failed miserably on this. All I got from reception was: "we've told them not to do that ". They've obviously had other complaints of the same problem. Sorry but for that reason it's a 'never again' from us for the Villiers. Bar/restaurant staff and food were great