Crabwall Manor Hotel & Spa

3.0 / 5

•

Parkgate Rd, Mollington, Chester, Cheshire CH1 6NE

Reviews from Guests

3.0/5

2,380

Reviews

from real guests

sarahdP3465RN

1st the good bits Location was great Very clean Nice staff with 1 member exception Bath was incredible Spa was nice The bad bits if you like a bed harder than a brick and contemplate spending the rest of the trip sleeping in your car then you're in luck! 1 staff member was very rude and unhelpful Food was awful! We asked for the rest of the trips food cancelled so we could eat somewhere else. Personally not good for money if you pay £300 for 2 days away i expect excellence ( although management were lovely when I complained about the food and staff member)

267jillyl

Friends treated me and my daughter to an overnight stay, and spa experience here for my birthday. It was very disappointing. The 'spa' is a swimming pool, such as one might find in a school, with a small hot tub and a steam room. There were only eight plastic loungers poolside, so we had to gather a few garden type chairs together as the loungers were all taken. Pool was clean and pleasant temperature, but the showers and toilets were grubby and had broken locks/handles/soap dispensers etc. Only three lockers actually locked in the changing room. We had to cram all of our stuff in one locker. The carpets in the corridors were shockingly stained, goodness knows why these spillages hadnt been cleaned. Similarly, our room carpet was stained and burnt! The rooms themselves were very spacious, cleaned to a reasonable standard, very large bathroom. Breakfast was adequate. Hot food and drinks were situated in an annexe that had no signage. We had to ask where it was. Our table had graffiti carved into it. Food was ok, but the overall ambience was of a prison visiting room. Staff seemed poorly trained. Absolutely not worth the cost. Needs a complete update.

robertbW6840WG

Positives: Spacious room, comfy bed, clean, nice full English breakfast. Negatives: no air conditioning, room not ventilated well (Room 50). Iron in room but no ironing board!. Kettle didn't have a power switch (snapped off) which is dangerous. Spa is the main let down for the hotel due to changing room having most lockers broken and not lockable and doors missing, changing room toilet wouldn't flush, only 6 plastic loungers around the pool. Small spa area consisting of pool, sauna (sits approx 4 people tightly, steam room, and jacuzzi.

Facilities Details

Free Parking

Free Wifi

Spa

Sauna

Fitness Center

Designated Smoking Area

Assistive listening devices provided for meetings

On-site accessible self parking

Indoor fireplace

Garden

Meeting stationery

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Terrace

Free Parking

Free Wifi

Spa

Sauna

Fitness Center

Designated Smoking Area

Assistive listening devices provided for meetings

On-site accessible self parking

Indoor fireplace

Garden

Meeting stationery

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Terrace

6 Available Room Types

Classic Double or Twin Room, 1 Bedroom

Heating

Non-smoking

Electric Kettle

Sleep comfort items

Laptop workspace

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Desk

Cleaning Products

Shower

Private bathroom

Free Toiletries

Hair dryer

Iron

Roll-in shower

Free bottled water

Room service [24-hour]

Junior Suite

Heating

Non-smoking

Electric Kettle

Sleep comfort items

Laptop workspace

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Desk

Cleaning Products

Shower

Private bathroom

Free Toiletries

Hair dryer

Iron

Roll-in shower

Free bottled water

Room service [24-hour]

Family Double or Twin Room

Heating

Non-smoking

Electric Kettle

Sleep comfort items

Laptop workspace

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Desk

Cleaning Products

Shower

Private bathroom

Free Toiletries

Hair dryer

Iron

Roll-in shower

Free bottled water

Room service [24-hour]

Master Suite

Heating

Non-smoking

Electric Kettle

Sleep comfort items

Laptop workspace

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Desk

Cleaning Products

Shower

Private bathroom

Free Toiletries

Hair dryer

Iron

Roll-in shower

Free bottled water

Room service [24-hour]

Superior Double or Twin Room, 1 Bedroom

Heating

Non-smoking

Electric Kettle

Sleep comfort items

Laptop workspace

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Desk

Cleaning Products

Shower

Private bathroom

Free Toiletries

Hair dryer

Iron

Roll-in shower

Free bottled water

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Spa

Sauna

Parking and Transportation

Free Parking

Front Desk Services

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Meeting stationery

Common Areas

Terrace

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Designated Smoking Area

Assistive listening devices provided for meetings

On-site accessible self parking

Indoor fireplace

Garden