Mercure Chester North Hotel

Absolute hell hole full on unsavoury foreign men felt very unsafe would never use this chain of hotels ever again disgusting! For a The Mercure I expected a much more pleasant welcome and homely environment, it’s clear to me bulk bookings comes before the general publics satisfaction and care. Minus 1000 rating. Screams a hotel chain about to go out of business and I hope they do.

One endearing feature to this hotel is the sign, nothing else. Other than the welcoming sign there is nothing worth spending your hard erned money on in this place. The staff are jumped up fols and the security are threatning and unjust. I have reported them for there bad behaviour.

Was due to stay July 2020 but hotel closed due to pandemic so managed to contact someone and transferred booking to 1st April 2021 but hotel closed still and trying to get a refund or speak to someone is proving very very difficult...... 3 rooms booked and i want my money back!!