Cornwall Hotel Spa and Estate

There is meeting expectations and then there is exceeding them. In brief, staff: superb, cleanliness: 10 out of 10, room 217: big, spacious, clean and an excellent view, amenities: perfect with the spa and pool the jewel in the crown and the food: sorcery. It had to be as every plate was delicious. Do not think about booking, just do it. You will thank yourself for it, I promise

Only going to speak for my experience as others in the group had their own problems/compliments but I went for dinner, visiting family who were staying at the hotel - do not order the steak. I was so disappointed with my steak, the outside was burnt to a crisp and left a horrible taste in my mouth. I don’t know if it was an attempt to cover the black burnt steak or not but the chef put a massive amount of pesto over it and completely ruined it. For £38 or so I’d also expect it to be cooked the right way. I’d asked for rare, it was medium at best. If you are eating here, do not order the steak.

Spent 2 nights here for our wedding anniversary and had a lovely, relaxing stay. All the staff were lovely and friendly and the card they left on our bed for our anniversary was a nice touch. The food was great, we had a light bite lunch the day we arrived, 2 course dinner on the first night and 2 breakfasts. Breakfast is buffet but also a la carte options are available to order all included. The dining is inside the main, old part of the hotel and split across 3 rooms which makes it more intimate, outside is a lovely terrace and lawns with plenty of tables and chairs and games for the children. We did find it strange that only the chairs on the terrace had cushions not the ones in the lawn. All food and drink has to be paid for as you go, they don’t charge to the room which seemed odd for a hotel but not a problem. Most of the rooms are in a 2 storey, newer, wooden part at the back of the hotel and had lovely balconies with table and chairs overlooking the grounds and countryside. We really enjoyed sitting out and listening and looking at the birds and watching the rabbits play, all very peaceful. The spa is in a separate building, the old coach house and looked great, the prices were reasonable too for treatments. We had every intention of using it but ran out of time after deciding to explore the coastal path and villages instead. Our room and bathroom were spacious and well decorated with lovely big fluffy towels and a comfy bed. We didn’t use the air con as preferred to leave the patio door open for fresh air. One thing or 2 that did let it down was the big stain on the hallway carpet leading to our room 116 and all the room doors including ours and our bathroom door were very marked and battered, first impressions count for a lot and we couldn’t work out why there were black scuff marks high up on room doors. The other thing no one else seems to have mentioned is the development of derelict, unfinished eco houses on the left hand side of the drive up to the hotel ( Kernow Glynn 32 on the map) . Builder went bust a few years ago and weeds have now taken over. Get some students from the local art college to paint a countryside scene or murals on all those white hoardings. With regard to the map, there were a few places at the back that were fenced off and the back path through the woodland was inaccessible. The path along the perimeter 1 to 2 on the map was quite overgrown too. There is a bus stop outside the hotel for those that want to get out and about without taking the car. Would we stay here again or recommend it, definitely, we came away feeling very chilled.