Best Western Restormel Lodge

Loved the location as it’s a beautiful wee old town near the river and really central for travel and sightseeing. Very friendly and helpful and welcoming staff- very comfortable and relaxed atmosphere. Rooms were very clean and comfortable with a good ensuite and shower - could benefit perhaps from a small fridge. Very good value. Everywhere was clean and well looked after. Quiet and respectful- no intrusion of noise. Very good service and lovely outdoor pool area which was really relaxing and enjoyable. This was our second visit and hope to return soon! Many thanks to the owner and staff for making our holiday so special and enjoyable. Can thoroughly recommend!😊

Great place to stay. Room clean and tidy. Beautiful swimming pool. Friendly staff. Great location.

Stayed for 4 nights while visiting family. We had a “courtyard” room which was clean & comfortable, but on arrival we found that the TV & heated towel rail did not work. We reported both issues & the man at reception gave us new batteries for the TV remote, which didn’t help. He then came to the room to see for himself that neither TV or towel rail was working. He was friendly & apologetic but said there were no maintenance staff working over the weekend. The next day we were moved to the room next door. Once again clean & comfortable but although this TV did work, the towel rail did not. Reported again, apologies but no solution. On the Monday we were asked if maintenance could take a look but nothing changed. This might sound petty but it was impossible to get our towels dry, & constantly having them damp wasn’t ideal. The staff were friendly enough. Breakfast was good, with a reasonable choice available, But we had inadvertently booked room only, which meant that every day we had to go to reception to get a voucher to hand to the waitress in the next room to be able to get our breakfast. This seemed a bit of a rigmarole. Surely there must be a simpler way. All in all our stay was ok. Nice enough but not outstanding because of the little niggles. A real shame