Callow Hall

Recently stayed here for one night with family as we were passing through the area. The drive up is quaint. Small little car park and a little walk up to the main building. This place is not very wheelchair friendly from what I could see. There are steps into the main reception with two double doors, they just watch you come in, instead of offering help opening and welcoming you in. The check in was alright. The room was absolutely tiny. I had initially requested a twin bed, they said no and tried to get me to upgrade to what I believe was a treetop room. I declined as it was only for one night and would have been ridiculously expensive since one night in a small room was already nearing £200. The rate was very expensive for what it was. It included no breakfast either. The restaurant food was OK, not great. The waitresses are delightful . Very friendly however, the man who i think was the bar tender when we wanted to speak about the menu, he was sent over....and he really didn't give off he wanted to be there and we were inconveniencing him by asking him to do his job. The walk arpund the hives wasn't anything special, but probably stunning inside.

Stayed for a last minute nights break. What a lovely find! stayed in a hive with my husband and dog & had a wonderful time. we were driven to our hive in a golf cart which was a little hairy but fun. the hives are tucked into the trees with a gorgeous outlook from the balcony. I was surprised at how close together they are but didn’t feel at all overlooked. the balcony has a lockable gate so safe for the dog to wander about. we had room service pizzas which were delivered quickly & were very tasty. we had a couple of cocktails too which were very drinkable! the hive was a little smaller than i thought it would be but it had everything we needed and the bed was comfortable. super dog friendly, my dog got a great bed, bowls and a toy which he was obsessed with. really nice touch and much appreciated. Had a great time and would highly recommend.

I was so excited to be booked in at the amazing Callow Hall for a spa day 60th birthday treat with a friend. We started with the thermal therapies in the morning which we loved. We were greeted by a very professional, friendly, smiley and helpful front desk staff member. The building, the courtyard and changing room were fabulous, although we realised later that the changing room was unisex and we hadn't been warned that a man could just walk in at any time (luckily it didn't happen). We then had lunch. The service was impeccable and we were swiftly moved inside when the heavens opened. The views, the atmosphere and the decor were stunning and one of the best restaurant settings I have experienced. I ordered a gouda, pineapple and prosciutto pizza because I was craving chunky grilled pineapple, but all I could taste was cheese. Not really worth £22. Afterwards, we toddled back to the Coach House for massages. My friend was very happy with hers (I think her therapist was Natalie), but I drew the short straw. My therapist was sweet but clearly very inexperienced and hadn't listened to my request regarding my problem areas (neck, lumbar) and proceeded to begin with a foot wipe (very ticklish) and spent most of the rest of the time on my shoulders using techniques that felt ineffective and applied soft pressure when I had clearly requested deep pressure. Being an experienced therapist with decades of experience, I can be fussy but this is up there as one of my worst massage experiences ever. Very disappointing and I would not go back. If you do book, request Natalie. Overall, a very mixed experience with inconsistent service. It could have been incredible (and it should be for the money), but on balance I came away disappointed. We will be returning for dinner soon and we're really hoping it will be top-notch.