Stuart

Not sure how to begin I believe the hotel is under new ownership possibly foreign. the positive comments about the place must have been made whilst under the previous owners There is no way the ratings of excellent, very good even average can be awarded now. The place is appalling No reception. manager must live off site as you have to phone him bedroom lacking any character with basic furniture and a prevasiv smell of damp throughout the place Although we didn't use it ,the bar which was for most part unstaffed was uninviting and seemed to be used in part for storage Told they were full but saw no one Buffet breakfast uninspiring Looks ok from outside. But appearances can be very deceptive

The hotel is within easy reach of the town centre, there is a reasonable priced carpark at the back of the hotel, a Tesco's under neath it and a late-night food place a few doors up. The hotel is a little tired round the edges, but the rooms are clean the beds are comfortable the staff are very helpful and friendly - I stay in this hotel whenever I go to Derby as it is ideal for my requirements

Stayed in room 123 for business trip with very early start. Must commend LAUREN : she gave us such an enthusiastic welcome on arrival, checked us in quickly and did everything she could to help and make the stay enjoyable. On the 2nd hottest day of the year the room had a fan which was effective, we were given a jug of milk on request for tea/coffee, the pizza was cooked freshly and flavoursome and the car park was easy access at very good price. Due to our 4.30 start LAUREN made sure our team had fresh croissants/pain au choc , coffee and tea available before we left. Thank you so much Enjoy your holiday