Staincliffe Hotel

To start off, we haven't actually managed to stay over as planned. Myself and 2 friends had this hotel booked since January 2024 - especially for an upcoming event. We chose this hotel mainly because the location was ideal for our event. We booked early in advance as we know all the accommodation nearby sells out very fast for this event. All was well and good, until I got an email this week from agoda (2 weeks before we’re meant to be staying) saying that our booking was cancelled. No explanation was provided. I tried to phone the hotel using various numbers I found online however none seemed to work. Given such short notice, there are no available alternative places we can stay. Everywhere is sold out for our date, apart from places either too far away/way more expensive than what we can currently afford. It has been a complete inconvenience and ruined our plans entirely. We live in Northumberland, luckily we have managed to find someone who can help with transport so we are now just going to the event then returning home. I don’t know if the hotel is out of business or what, but some form of explanation would have been appreciated…

Hubby and I have stayed at The Staincliffe many many times over the past 4years. We have family in Hartlepool and always book to stay there. Check in and out was quick and easy. Yes, the hotel is old and tired in certain areas but this is the character of this magnificent building. We have seen different owners and staff come and go over the years and honestly haven’t found fault with anyone. The present owner and staff are all lovely and welcoming and made our stay very enjoyable. Our room was clean , comfortable and warm. We opted for the included continental breakfast included in room rate and couldn’t fault it . Plenty of cheeses , hams , pastries , cereals , juices , tea coffee and everything you would expect. Cooked breakfasts are available at an extra cost. The very obliging owner himself made us an Italian coffee which was excellent. A new Fish bar has just been opened recently but as we were meeting family we didn’t get to try it. But what sets this Hotel apart from others is the location. Right on the seafront within yards to the beach . Waking up to the sunrise is amazing. A short stroll along the seafront is a selection of eateries , amusements and a shop to get your morning paper! There is a large free car park at the front of the Hotel. We love staying at The Staincliffe and look forward to many more enjoyable stays there.

Was worried after reading the reviews, but the staff as soon as we walked in were very welcoming and helpful, we were given a very nice room with 2 large radiators. It was so toasty! It was very clean too, it's an old building which some seem to forget therefore there are parts of the place that "look old" but it's all part of the character of the place. We heard some people complaining about it being cold... but they were in and out leaving the main doors open so that explains that. Breakfast was really good and the coffee is amazing.