The Lansdowne

Great few nights in a balcony room. Very comfortable. The lift never works, so not good for mobility impaired customers. There are rooms on ground floor, but the street outside is very noisy up til very late (2am).

What a place. Stunning throughout, the room was fantastic, clean and tidy, couldn't ask for more, the position of the hotel on the front and close to theatres was a real bonus. We have to state this was such a friendly place. All staff and we mean all staff went over and above to ensure everyone had a really pleasant stay. We cannot fault anything at all. The food was really tasty and they catered for different dietary needs without any fuss. We must go back to the staff, they were fantastic and it shows the importance that the management has for guests as this is mirrored in the attitude of the staff. Total recommendation, we will be returning soon.

Lift was out of order. Room was poorly decorated, pillows were like sacks of potatoes . Toilet cistern was cracked, several floor tiles were broken & uneven. Only one chair for 2 people. Toilet wasn’t properly cleaned & mugs not washed. It needs a total refurb. Worse stay ever.