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Reviews from Guests

4.0/5

tripadvisor

1,405

Reviews

from real guests

sharongP9784AH

4

/

5

We stayed here for one night whilst completing the Yorkshire Wolds Walk. The room was comfortable, the ensuite bathroom fresh and modern, the food in the busy beautiful Windsor Restaurant was the best I have had for sometime and the service was excellent. We had a walk around the grounds after dinner it was dark and beautiful I heard an owl. All was quiet when we retired. We had a look at the spa which looked lovely. But we didnt have time to enjoy. The building has a lot of history and atmosphere. Yes its a little tired in places but this didnt distract from enjoying staying in a bit of history. Its def a special place. And extremely good value.

drphil10

2

/

5

We stayed at Cave Castle hotel on the evening of Sunday 20th September 2026 to celebrate our birthday weekend. We have stayed at the hotel several times before. This time we were in room 35 which was a nice room but had a view of a lightwell (an unroofed vertical space as part of the building's structure presumably to channel natural light and fresh air down into basement levels. The top of the lightwell was partially netted and there was a portable ladder but no evidence of any workmen. The first issue related to the shower in our room which wouldn’t get hot and consequently we had to have lukewarm showers. The problem seemed to be with the mixer tap. We reported this to reception on the Sunday evening, and we were told it would be reported to the maintenance people. I feel the hotel management really need to arrange a survey to check the plumbing in ALL guest rooms because we overheard other guests complaining about their showers whilst we had a drink in the bar. The second much more disturbing issue related to a flapping sound that could be heard coming from outside our window. When we looked there was a bird – a pigeon – trapped in the netting. This continued all night and we hence had a sleepless night, not to mention the unnecessary suffering being caused to the bird. We reported this to reception on the Sunday who said it would have to wait until Monday morning when the maintenance people would be there. We reported it again to reception early on the Monday morning and one of the handymen said he would have a look, but it turned out he didn’t have a key to the door at the bottom of the lightwell. We returned to our room after breakfast to see the bird gasping and taking its last breath. It then died. Just before we left our room to check out, another pigeon came into the lightwell. We are both animal lovers and donate to animal welfare charities and this is something we did not expect to see. How much longer is this going to continue? The hotel clearly appears to accept illegal bird cruelty on its premises and therefore, we won’t be staying at the hotel again.

muffin6132

3

/

5

We like Cave Castle very much and have stayed here on several occasions. It is a lovely setting and all the staff were friendly and helpful. We booked dinner/B&B, and the food was very nice. Unfortunately, we had a bit of a problem with the plumbing in our room this time. The sink was blocked and no hot water came out of either of the taps. In addition, the electric shower also had a problem because it cycled between scalding hot and freezing cold. All in all, having a wash and shave was a bit of a challenge! We did raise the issue with the front desk and the gentleman said he would "put it in the book", but nothing appeared to be done and the problem persisted throughout. The hotel was very busy (which is great), but it meant we had to dine in a big hall rather than the cosy, much nicer restaurant. I'm sure the hall is great for large parties, but when you are trying to have a romantic weekend away, it takes away from the ambience a little. We felt a little like we were at a stranger's wedding breakfast! The health club and pool are excellent and we enjoyed using them very much.

Facilities Details

Pool

Free Wifi

Spa

Sauna

Fitness Center

Parking (limited spaces)

Lockers

Meeting stationery

Accessible route to the registration desk

Garden

Proposal spot

Indoor fireplace

Baggage Storage

24-Hour Front Desk

Smoke-free property

Laundry

Elevator

Terrace

Hair/Beauty Salon

Golf course [on-site]

1 Available Room Types

Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room

Double or Twin Room

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Roll-in shower

Roll-in shower

TV

TV

Bathtub grab bar

Bathtub grab bar

Accessible toilet

Accessible toilet

Telephone

Telephone

Electric Kettle

Electric Kettle

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Tea/Coffee Maker

Tea/Coffee Maker

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Bathtub

Bathtub

Room service [24-hour]

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Sauna

Fitness Center

Parking and Transportation

Parking (limited spaces)

Front Desk Services

Lockers

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Meeting stationery

Smoke-free property

Shops

Hair/Beauty Salon

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Garden

Proposal spot

Indoor fireplace

Pool

Elevator

Golf course [on-site]