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Reviews from Guests

4.0/5

tripadvisor

301

Reviews

from real guests

G7845XFlaurenl

1

/

5

Myself and my partner ended up frantically booking this establishment after a date mix up at another hotel Due to how busy Clacton was that weekend, this was our only option. We thought for as the price had went down from £200 earlier in the day, we’d book it for the £150. We were met with the owner/manager who showed us to a tiny room, with a double bed and small bathroom attached, tv and kettle. My partner attempted to put the tv on and it wouldn’t work. He spoke to the manager again, himself and another male came in to fix it, as they couldn’t, they tried another tv which also didn’t work. They suggested they moved us room. So we did so. Except this room was in the house next door, with shared bathroom. The bed was uncomfortable, creaky, screw coming out of it. Table where the kettle was was wobbly, no mirror, no towels (luckily I’d packed some), no curtains and window wouldn’t shut. Went to use the shower, looked newish but there were tooth brushes on the window sill, no toilet roll, no soap, no bin, window in the door so used the shower mat to cover it. When tried to get out the bathroom the lock broke, had to shout for my partner to try get me out as my phone was in charge in the room. Was told no breakfast available even though it came in the cost. Man outside sitting smoking cannabis until late at night and first thing in the morning, despite police station being across the road. Would highly recommend to avoid this place! I’m surprised it’s even allowed to be open!

simonkK6979CG

1

/

5

Disgusting place was a dump turned up no one on site manager was having a shower in the one and only one on site was shown to my cell sorry room a single bed a tv the size of a photoframe rotton walls mould everywhere could not stay there place was a joke ps never received my payment back

Moragboffin

1

/

5

After a mix up with dates, another one ‘booked’ with Expedia, but on arrival there was no room! I desperately needed a room for myself and my elderly mother. Saturday 13th August was hot and there was a carnival, Clacton was packed. All hotels were fully booked. It was either this or sleeping in the car! I had seen this earlier in the day on booking.com, asking for £270!!! I therefore thought it was a top hotel. Due to the circumstances I didn’t have time to read reviews, look at facilities/amenities etc. All of which I do usually. I called and the gentleman said there was one room left but I’d have to come quick. This was already nearly 8pm. I asked to see the room - it wasn’t great but what is one to do. He wanted £150! I was shocked and he said I could have it for £130 in cash. I couldn’t let mum sleep in the car. You could hardly sit on toilet as small sink unit was in way. Difficult for my mum who is frail. There were/dirty marks on bathroom door, I didn’t want to look too closely. Tbh - I have stayed in cleaner hostels! One side of bed was against a wall, so I had to crawl in and out. Pulling the curtains at bedtime……. I thought they were about to disintegrate. They were=disgusting. The carpet was dirty. It was truly awful. It didn’t look promising upon arrival really but I had no other options. On entering this establishment it stank of curry, a man was sat on sofa opposite door, can of beer in hand. To get to the room, we had to walk through a dim corridor, past an area where presumably the owners sat, chatted and ate. I have no idea but it was grim! The door of the room DID NOT EVEN BLOODY CLOSE! We realised as we were changing and it suddenly swung open!! I had to lock my mother inside the room while I got bags from the car! Ridiculous. It wouldn’t even meet 2star standard. I simply cannot believe that such an establishment can trade legally for crying out loud. They/should be ashamed for having people there. Truly awful. The bed and pillow very uncomfortable and all night long a cacophony of seagulls, computer noises, people chatting. Paper thin walls.

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