The Park Royal - QHotels

We stayed for 3 nights for our daughters birthday. The hotel offers a birthday package. It was a lovely surprise for her to find helium balloons in the room when we arrived. The pool was great. Good swim times for children. You dont need locker coins. Towels provided. Good selection for breakfast. Air con doesn't work in all the rooms and it was hot. Good car park. Good location for chester zoo.

Mason was helpful and friendly. Nothing was too much trouble. Well done! 👏

​We had a wonderful dining experience here, starting right from the seamless dinner reservation process. Everything was handled perfectly, but what truly made our evening unforgettable was the staff. ​A special mention must go to Lynsey, who was absolutely exceptional. From the moment we arrived, she looked after us with genuine warmth, incredible attentiveness, and a brilliant professional attitude. She really went above and beyond to make sure we had a fantastic evening, and her hospitality made us feel incredibly welcome. ​The food was beautiful, the atmosphere was lovely, and the service from Lynsey was the icing on the cake. We will definitely be back and highly recommend booking a table here!