The Grange Hotel

I’ve visited this place for 3 years. It’s closes in a week or two and being turned in to flats. I’d thought I’d give it one last review and just to say thank you to the wonderful staff who have treated so well over the years. Gonna miss this place :(

Booked a twin and a single room for three people for one night. On arrival was told that the twin was now a double! We insisted that this was not acceptable and produced evidence of our booking. Luckily there was a second single room available so we were then offered the double and two singles, which was fine. I was offered a jug of fresh milk to make tea, which was much appreciated. I had the double room, which was large, with a comfy (but very low) bed, clean sheets, a nice duvet, good shower and plenty of hot water. I had pre-ordered fruit and yoghurt for breakfast, and sent a reminder, and this was provided. The large bowl of fresh fruit was excellent, and sufficient to share with other tables. The tasty hot breakfast was freshly cooked to order and good quality. There was urine on my toilet seat and toilet rim, which was cleaned at my request. The toilet pan was not very clean. The windows were grimy and there was a thick layer of dust on the Venetian blind. The shower gel was empty. The basin very slow to empty and so it must have been glaringly obvious to whoever cleaned it that the waste pipe needed unblocking. The mugs and kettle were dirty. The safety retesting date on the kettle was June 2016, but was identical to the last test date, so impossible to know which of these dates was correct! The bathroom floor covering was a mottled dark brown/black. Was this by accident or design? After my shower, I turned over the now damp, previously clean white towelling shower mat and the underside was filthy. I dread to think when the bathroom floor had last been washed, probably at least six months ago. Overall my room was dirty and poorly managed and maintained, with no attention to detail or even basic checks carried out.

This wasn't a really bad hotel just irksone. The room had good decor and was clean, bed comfortable. Bathroom was a bit manky as the shower tiles needed new grout a cheap 30 min job. No double glazing and sash windows meant that traffic could be heard on the busy road outside. Worst still was the sound of elephants in clogs in the room above. The cooked breakfast was excellent but lack of fruit and yoghurt as its taken for granted everywhere else I've stayed.