Alexandra Hotel

3.0 / 5

•

The Parade,

Reviews from Guests

3.0/5

1,650

Reviews

from real guests

fionabC4940CG

Very disappointing, room was musty smelling, carpet was threadbare therefore a serious trip hazard for a cane user. Decor very tired in great need of serious makeover. Was given another room due to trip hazard for me but in this one very stuffy as windows were not able to be opened.not what is seen in pictures on site

Sightsee48763279035x

Hotel is tired and smelly, apart from right at front door there is a smell of damp throughout the hotel. The smell as you reached the 1st floor hit you in the face. No cold water in the taps, it comes out lukewarm warm. Shower head had so much limescale and the shower curtain had mould on the bottom. I had a balance on my meal allowance to pay which I tried to pay at the end of the meal which I was told was not possible. Woken up at 4am with an invoice being slid under the door for the grand total of £3.75! The room was too warm and the very decayed window would only open a slit with very little air coming in. I couldn’t sleep due to stuffiness in room. Got to sleep about 2, woken at 4 and then had to be up at 6. Staff within the hotel were rude and dismissive. In check in I was handed my room key. I asked what room and how did I get there to be told the room number was in the key and to look for signs for directions.

katiebC2885GE

I have just stayed here for 2 nights with my family. The majority of the stay was okay, and the staff were okay, however a woman on reception rang my room at 10pm when I had just fallen asleep and asked me to come downstairs to discuss billing as she thought they had overcharged us. Who in their right mind rings someone at 10 pm? I will never be staying here again.

Facilities Details

Free Wifi

Shops (on site)

Fishing

Newspapers

Windsurfing

Diving

Skiing

On-site accessible self parking

Bicycle Rental

Ticket Service

Proposal spot

Indoor fireplace

Baggage Storage

24-Hour Front Desk

Smoke-free property

Snack Bar

Elevator

Terrace

Concierge Service

Free Wifi

Shops (on site)

Fishing

Newspapers

Windsurfing

Diving

Skiing

On-site accessible self parking

Bicycle Rental

Ticket Service

Proposal spot

Indoor fireplace

Baggage Storage

24-Hour Front Desk

Smoke-free property

Snack Bar

Elevator

Terrace

Concierge Service

10 Available Room Types

Superior Twin Room

Free Wifi

Towels

Sleep comfort items

Non-smoking

Heating

Electric Kettle

Iron

Separate shower/bathtub

Private bathroom

Wardrobe/Closet

Free Toiletries

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Telephone

Desk

Room service [24-hour]

Superior Double Room, Sea View

Free Wifi

Towels

Sleep comfort items

Non-smoking

Heating

Electric Kettle

Iron

Separate shower/bathtub

Private bathroom

Wardrobe/Closet

Free Toiletries

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Telephone

Desk

Room service [24-hour]

Classic Double Room

Free Wifi

Towels

Sleep comfort items

Non-smoking

Heating

Electric Kettle

Iron

Separate shower/bathtub

Private bathroom

Wardrobe/Closet

Free Toiletries

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Telephone

Desk

Room service [24-hour]

Classic Twin Room

Free Wifi

Towels

Sleep comfort items

Non-smoking

Heating

Electric Kettle

Iron

Separate shower/bathtub

Private bathroom

Wardrobe/Closet

Free Toiletries

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Telephone

Desk

Room service [24-hour]

Superior Double Room

Free Wifi

Towels

Sleep comfort items

Non-smoking

Heating

Electric Kettle

Iron

Separate shower/bathtub

Private bathroom

Wardrobe/Closet

Free Toiletries

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Telephone

Desk

Room service [24-hour]

Facilities Details

Parking and Transportation

Bicycle Rental

Food & Drink

Snack Bar

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Fishing

Windsurfing

Diving

Skiing

Entertainment and Family Services

Smoke-free property

Shops

Shops (on site)

Common Areas

Terrace

Internet Access in public areas

Free Wifi

Miscellaneous

On-site accessible self parking

Proposal spot

Indoor fireplace

Elevator