We stayed in several hotels on our recent Scotland tour but this was by far the most expensive and by far the worst. We had already booked on booking.com and the first red flag when we arrived was that the was no one on reception. We booked two rooms - one for me and my husband, and one for our adult daughter. There was a bell to ring and a young man, not particularly friendly, appeared from private quarters. It immediately seemed more like a mediocre motel rather than an expensive hotel. Breakfast was NOT included and cost an extra £15.95 each which we paid in advance for convenience. The young man called the manageress to show us our rooms. She also appeared from private quarters. She had a young child with her who kept trying to attract her attention while she showed us our rooms - very unprofessional. Both rooms were very small indeed and the lights were so dim that we couldn’t read or look at maps so we sat in the bar. The bar person, again had to be summoned by a bell, and was the same young man from reception. The only other people in the bar was a group of foul-mouthed men so we went back to our rooms. Our window had been left open by staff and it was only after we closed it and went to bed that we realised that the room reeked of stale cigarette smoke. There was also a dubious stain on the carpet. Everything was shabby and the bathroom door scraped the floor very noisily, so no quiet trips to the loo in the night!
We had high hopes for the breakfast at £15.95 each but it was very meagre - just cereal and a small cooked breakfast. What we had was nice but absolutely not worth the money at all. Not a warm welcome although the breakfast room girls in the morning were very pleasant.
All in all, very poor value for money and the breakfast was a rip off. Will definitely not be returning.