BEST WESTERN PALACE

I am a travel agent traveling with my Collette group of 32. Although some of my group have lovely rooms, I am in room 012. It is a small cramped room with a view of the roof and a double bed for two of us. The bathroom is equally small. I honestly can’t figure out how to fit two suitcases in my room. This room is suitable for a single only!!!

I travel very much so I have come to the conclusion that the most important thing about the hotels is the quality in everything and not only the appearance! This hotel doesn't have an aircondition, just a fan, doesn't have a fridge also!!!! The shower head is right next to the wall and you have to stick to the wall !! The door inside the bathroom was so dirty!!!! We stayed two nights and the first day they came to clean but they never empty the bin in the bathroom. The breakfast very poor!!! The view, because I was at room 7 was excellent but in the first floor was very noisy also! The decoration very nice but....

Super location to the center on the River Ness. Very nice and helpful staff. Good food at the Brasserie. Breakfast fine, was 1 day very busy, the second day better. Good cocktails in the bar. Room very noisy (slamming doors, squeaky bathroom door). Nice mattresses, beds are a bit on the short side. Nice pool and spa, also there very friendly staff, everything very clean and tidy.