McHall's Hotel

We have been here years ago and was such a beautiful hotel. Clearly changed ownership and the place has become an absolute atrocious. The staff member we did see was friendly and the location is good for town centre but that’s as far as it goes.

The check in is useless, there is not reception, you must ring a bell and wait, if nobody comes you must call to the number on the door, Check in is strictly 2:00PM, the building sometimes smell to food and some homeless people still living on this hotel, you can hear shouting them or seated outside really no great experience and feel was robbed for the price paid, £ 95.00 a night, the shower with stains and the ceiling peeling off, the place no offer Breakfast, check out you must guess what to do or call again to manager asking how check out, Never again would not recommend at all keep away

As a family of 6 (3 adults, 3 children) we booked 2 triple rooms with en-suite. When we arrived, we were told it was shared shower room, but only us in it. We were on different floors so the top floor had to go down 2 flights of stairs to get to it. The hall way was filthy, never hoovered and very grubby. The bathroom looked like it hasn’t been cleaned in over a year, dust everywhere and pee up the walls. The bath mat was dirty and wet when we arrived. We also found that someone else was actually using it too, although we were told it was just for the 6 of us. 3 out of 4 of the beds were broken. The curtains were hanging on with 2 hooks. Cracks and dents in the wall. I woke up in a panic thinking someone was being sick, turns out it was the sink in the room making massive gurgling noises which happened every 2 hours and lasted about 10 minutes each time. It could be a nice place if redecorated and cleaned daily. It’s in an amazing location, and space for about 6 cars. Just make sure you have everything you need, as a gate got locked so we couldn’t get our coats out and nobody to ask. We sent the 8 year old through a tiny gap to get things we left. The bedsheets were all bobbly like they’d been used over and over for the past 50 years. Time to replace. To be fair, you get what you pay for, we aren’t ones to sit in the room, like to explore, so it was just a place to sleep. Oh also, the 2 rooms were the same price, one was an ok size, and had a couch and big TV. The other one was tiny and the tv was about the size of an iPad screen and no couch. Couldn’t understand how they can charge the same for both.