Miramar Hotel

This is unfortunately going to be a negative review - Arrived on 01/04 for a week and a half with my mum, was quickly said hello to at the door by the owner, no offer of helping with the suitcase/ bags, stayed in room 5 ( the room has 2 single beds, which 1 is right near the door so good luck getting out in the middle of the night if the fire alarm went off) However, when you enter the property there is a very BAD smell of wet dog. Climbed up 27 stairs to enter the room, with all the bags in tow. The room was not clean - the bedding was not freshly clean either, my mum's duvet stunk of what can only be described as a males body odour, so she had to ask for clean bedding. The carpet had not seen a hoover since I'd say 2011 - to which we asked to borrow the hoover, just for the carpet, even the hoover stunk of wet dog, so that was pushed all into the carpets for an even more pleasant smell, good job we'd got some air freshner in the case!! Had to ask for some more toilet roll, which appeared to be a hassle for the owner, to which they was left outside the room, not even a knock on the door to say "here you go" kind of thing. (they knew we was in the room as well). No fresh towels, or even an offer of having the room "cleaned", which is appalling for saying you have paid a fair amount of money. Took us 2 days to get the shower working, we mentioned this to the owners, but was just told " it should be working, not an offer to pop up and have a look. As there was issues with the boiler last time we was here. I am thoroughly disappointed with my stay this time, we have stayed here twice before and had 0 issues. But this time round it seems like the owners just can't be bothered for customer satisfaction. The only positive is it's free parking on the front and it's in a good location, apart from that - it has nothing to offer, apart from a filthy bed, mucky carpets and possibly bedbugs.

Reg and Lou who run the Miramar are both lovely and really helpful. They also have a lovely little dog. The Miramar is clean and tidy as you would expect. Close to the Winter Gardens, tourist areas and main shops. Literally a few minutes walk. Taxi to Blackpool North station is around £6. Bedroom was a good size and ensuite, good pillows and duvet on the bed which was fine. No issues.

Reg and Lou were very welcoming, helped us out so much, Reg helped carry our luggage up to the room even leant me his daughters permit so I could park for the weekend round the corner. Had breakfast in Lou,s cafe which was absolutely beautiful. They were so helpful with a few things we needed. Clean and cosy. Would definitely book again. Thankyou