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The Cumbrian Hotel
4.0 / 5
81 Hornby Road Lancashire






Reviews from Guests
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4.0/5
106
Reviews
from real guests
Excursion50917502331
4
/
5
comfortable clean well appointed hotel owner was friendlyand helpfull rooms were spacious clean comfortable beds ,hospitality tray. Clean lovely white towels handy for all amenities would stay again
MorganWilton1988
5
/
5
We booked the Cumbrian Hotel as a last-minute stay in Blackpool as we were going to a show in the evening and didn’t want to face the huge amount of traffic on the way home, especially as the lights had just been switched on the day before.
After searching on Booking.com for a number of days beforehand, hoping to come across a little gem, we had almost given up as the prices were high and many of the hotels and guesthouses available looked overpriced and unclean, judging by the TripAdvisor reviews of previous guests’ photos. I’m still unsure when cleanliness became a luxury when booking a hotel or guesthouse.
It just so happened that I checked again on the morning of the show and came across the Cumbrian Hotel, which had a family room available at a good price. Most importantly, the TripAdvisor reviews and photos showed a clean, well-kept, and cared-for guesthouse. We went ahead and booked for the night at what we felt was a reasonable price.
After making the booking, I contacted the hotel and asked if it would be possible to drop our bags off slightly earlier, explaining that I understood our room wouldn’t be available until 3 pm. The lovely lady on the phone insisted she would do her very best to make sure our room was ready as early as possible and encouraged us to arrive whenever was convenient for us.
As we approached the area, we referred to the picture from the Booking.com website to try and spot the property amongst the rows upon rows of guesthouses. The picture displayed the guesthouse with an outdoor canopy, which we were using as our reference point. After struggling for a minute or two, I contacted the property, and December, the wonderful owner, kindly came outside to greet us as we were only a few metres away.
When we arrived, December was so warm and welcoming to myself, my partner, and my children. I explained that we were using the photo from Booking.com, and she told us that she had recently had some roof work carried out which had unfortunately damaged the canopy. She reassured us that it was in the process of being repaired and would be back up soon.
The guesthouse has two parking spaces right outside the door on a private car park. We were asked if we would like to use one for 24 hours for a fee of £10. We jumped at the opportunity, as you may know how difficult it can be to find parking in Blackpool, even with a Blue Badge. It was great to know we could take the car out in the evening and still have our space waiting for us on return.
As with any 100-year-old property, you have to expect the odd issue here and there, and December is fully aware of this. After a general conversation with her, it was clear she is doing her utmost to maintain her guesthouse and home to the highest standard possible.
December is absolutely the heart of this guesthouse. She was so kind and thoughtful with the children, offering them a big welcome, sweet treats she had brought back from Hong Kong, and even a lovely hair slide for my daughter. Honestly, the welcome was fabulous.
December showed us to our room, and I was delighted to see that the family room was exactly as pictured on Booking.com. It was clean, tidy, well-kept, and cared for. There were plenty of plug sockets for charging devices, lamps with fast-charge USB ports next to each bed, and a kettle with complimentary tea, coffee, and biscuits. The cups and glasses were spotless, and the kettle was immaculate inside (let’s be honest, we all check!).
While we were settling in, December knocked on the door to let us know that the bottles of water, croissants, crisps, and biscuits placed out on the bar area were complimentary, and that we were more than welcome to help ourselves during our stay.
The family room had a decent-sized TV, already connected to Netflix – a lovely addition which kept the children entertained while winding down.
The beds were clean and comfortable, and we all had a great night’s sleep. Whether you are a solo traveller, a couple, or a family, I would highly recommend this guesthouse, not only for the cleanliness but also for the hospitality. December is truly one in a million – a guesthouse owner who still has time for her guests. No punching numbers into a box to retrieve a key, no sending emails that may or may not be picked up, and no ringing a reception desk for simple questions. December is an old-fashioned guesthouse owner in the very best sense – with the needs of her guests at heart.
December, thank you for making us so welcome. It was a pleasure to meet you, and we will definitely return.
black_pajero
5
/
5
Great location, central to everything. Room is fairly small and has everything you need including bathroom amenities and is very clean. Bed is comfy. Nice extra touch is free water and snacks. The Owner is very nice and friendly. We will definitely be going back.
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi