We visited the Mirror Room for breakfast, and while the interior itself is elegant, the service did not match the standards you expect from Rosewood.
Upon arrival, we waited at the host stand without anyone acknowledging us or offering to seat us. After waiting around, we walked over toward another staff member hoping to catch someone's attention. He simply directed us back to the reception area. When we returned, the host had arrived—only to immediately seat a family who arrived after us while completely ignoring that we had been waiting first.
The restaurant was clearly not short-staffed; there were consistently at least two waitresses standing nearby. Despite that, the lack of basic attentiveness made us feel overlooked and neglected. It is a lovely space, but the front-of-house coordination and hospitality need serious improvement.
