Classic Hotel

The shower did not have any hot water so could not shower the morning after, Parked at the property and had luggage stolen from my boot, the receptionist advised I should have gotten the CCTV and after 2 weeks nothing called again nothing, the bed was pretty hard and hurt to sleep on it, only good thing was the look of the room, location. Don't take your own vehicle and don't leave anything in your car otherwise you'll regret it like I did.

When we checked into the hotel they said they was going to put us in the family room and would move us if someone else booked it. As we were going to be out the next day we said we would prefer the room we booked as we weren’t comfortable with them moving our stuff. The room we booked wasn’t available as they were full,so they were doing us no favours by putting us in this other room. We left the next morning, when we returned later in the evening our belongings had been packed and left in the hallway. As we explained,this was not acceptable,it was not ethical and it was also an invasion of our privacy. When asked to speak to a manager we were told we couldn’t as he was in the hospital and no assistant manager was available,we found out later that evening when the fuses blew out in our room that the guy we spoke to earlier was in fact the assistant manager. He didn’t know how to change a fuse and had to call an electrician. The 2 rooms we had were dirty, one shower was broken with rusted parts, there were dirty marks and things that looked like dried snot on the walls. When asked how many rooms were in the hotel(16), then asked how many rooms actually looked like the site we booked on, there reply was 2 or 3. There is so much wrong with this place, spend a little extra and stay somewhere nicer where the staff know how to run a place and will not lie to you.

A few days after staying here, I had welts all over in little rows. Clearly the result of bed bugs, and this was the only hotel I stayed at while travelling. I emailed the hotel about it but got no response whatsoever.