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Reviews from Guests

3.0/5

tripadvisor

16

Reviews

from real guests

lawrencet516

1

/

5

AVOID THIS PROPERTY!! If I could give this property 0 Stars I would. They refused to check my guest in without me present. I drove for an hour to the property to be told when I was 10 minutes away the person checking me in told me he had somewhere else to be. He then proceeded to cancel my booking and left my guest and 2 young children stranded. On top of cancelling my booking they have still not refunded me after 20 days. Awful service!

Sheinsomerset

4

/

5

We rented 2 bedroom apartment for family of 4 as well as 1 bedroom for family of 2 for 4 nights, in Crompton House. We booked direct but compared price with Booking.com who had actually listed 1 bedroom apartment to have en suite shower which wasn't true and we pointed this out. Apartments were comfortable and convenient for our needs with all necessary things, fridge, microwave, cooker, washing machine had built in dryer, one double bed, 2 twin beds have to request and had additional put up bed, 1 bedroom had double bed and large sofa bed in lounge both had 1 TV, parking was in Public car park with daily charge from 8 am till 6.30 pm free on Sundays, we faced car park and wasn't noisy and there were plenty of shops on High St for supplies and take away pizza etc and Tube Station was 5/10 min walk we used tube to go to the Theatre in Leicester Square about 35/40 min journey. Apartments were very hot as very hot weekend and only one 1 fan in 2 bedroom, one fan was broken as was one lamp not working, there were enough bath towels and hand towels, could do with a long mirror for getting dressed. Blinds for the windows are vertical office type and didn't actually close properly and let light in very early morning could actually have better fitted curtains. there was a lift and secure door so felt safe. 2 bedroom had a very small safe but we didn't use it. Staff at check in were very polite and helped with heavy bags and we didn't need to use cleaner. Would stay here again.

WaleA814

4

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5

Nice apartment well laud out and confortable ..off the high street ..clean and tidy ...parking is an issue though but all in all not a bad place .. pricing is a bit high .. nice experience all said and done

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi