Melville Hotel

3.0 / 5

•

38 & 39 Argyle Square, WC1H 8AL

Reviews from Guests

3.0/5

593

Reviews

from real guests

LTBAJ

We stayed in the family chalet for a night before getting the Eurostar in the morning. The hotel is in a very good location and the staff are polite and helpful however, there was food left in the fridge from previous guests (I assume) and the single pull out bed was broken and kept on collapsing. The toilet hadn't been flushed and the shower was dirty! For one night to catch the Eurostar? Fine. But anymore than that is a no no from us.

Roam46019517611

Usually I'd wait till my stay was over to write a review but after just 1 night here I can honestly say this hotel is fantastic. Location is amazing for transport links. Kings Cross/St Pancras Station across the road. Euston is a 10 minute slow walk down the same street. 24 hour Morrisons 5 minute walk away. The hotel room itself is spacious. We are 4 adults in a King Suite and plenty of space to not feel on top of each other. The little kitchenette is a bonus. Having a fridge to keep drinks cold is much needed as London has hit 35° this weekend. Everything in the room is spotless. The curtains have fell off the runner a bit but its not affected the overall vibe of the room. If I had one criticism about the room it would be to replace the thick heavy curtains with a blackout blind. Easier to maintain and keep clean than thick heavy curtains. The overall atmosphere of the hotel has been great. Its quiet. Reception area was beautiful and the man who greeted us when we arrived late couldn't have been nicer ensuring we had all the codes we needed to get in and out. I would definitely book this hotel again.

J7485SDkirstyg

Do not stay here. We were charged for a room that was completely unacceptable — it was dirty, with curtains hanging off the rails. When we opened the curtains to the outside area, it was covered in cigarette butts, which made the whole experience even worse. We raised the issue immediately and requested a refund. The hotel agreed to refund us, but after that, we were given the runaround. Despite repeated follow-ups, we have still not received the £345 owed to us. Communication has now completely stopped — they are no longer responding at all. Very disappointing experience and extremely poor service. I would strongly advise avoiding this place.

7 Available Room Types