Rushmore Hotel

3.0 / 5

•

11 Trebovir Road, Kensington and Chelsea, London, United Kingdom, SW5 9LS

Reviews from Guests

3.0/5

614

Reviews

from real guests

Companion24445661473

Great hotel felt right at home straight away when we saw our room. Dodgy lock on the bathroom as it doesn't lock when you are in there. The step was near the door as you came in. It should be more lit. It's taped and I tripped over it a couple of times. The science museum location was good had a couple of pubs a few metres away and plenty of take away restaurants at the end of the road. Everything was within reach I would say. Bed was comfy. Spotless room no dirt at all. Staff were good. We got told by a member of staff that the hotel would be open for 24 hours but when we returned at 11:30 at night and we had to bang on the door to get in as the door was locked. Be mindful if going out late as it may be locked are you could be stuck outside.

icteny

Okay I dont know where to start. I stayed 17 nights with my daughter in this hotel. First we had a little cockroach visitor in the room we handled that but the biggest issue was. My money worth of 1700pound and 1000pound worth of necklace were stollen prior my check out. There was no safe box in the room so I placed then in a bag which I purchased a day ago. When I arrived to the room my bag was placed on the bed and a pillow was left in the toilet. We reported the case to the police. They took fingerprints etc. So I returned back to my country. I sent a detailed email to the hotel bur still received no reply. So Earls court is a nice place if you would like to stay in that area choose another place.

Pioneer56352316415

We booked a twin room and arrived to notice the sheets most likely hadn’t been changed from the previous stay. The toilet was also left dirty and the towels provided were thin and falling apart. The rooms aren’t very soundproof from the noise on the street. No lifts with narrow stairs.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Family/child friendly

Family Rooms

Arabic Spoken

Room Service

German Spoken

Wi-Fi in public areas

Romanian Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Smoke-free property

Polish Spoken

Daily Housekeeping

Ticket Service

Hindi Spoken

Library

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Heating in public area

Room sanitization opt-out available

Rooms sanitized between stays

Cashless payment service

Tours

Nightclub/DJ

Physical distancing of at least 1 meter

Finnish Spoken

Icelandic Spoken

Italian Spoken

Game Room

English Spoken

First aid kit

Non-smoking Rooms

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Family/child friendly

Family Rooms

Arabic Spoken

Room Service

German Spoken

Wi-Fi in public areas

Romanian Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Smoke-free property

Polish Spoken

Daily Housekeeping

Ticket Service

Hindi Spoken

Library

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Heating in public area

Room sanitization opt-out available

Rooms sanitized between stays

Cashless payment service

Discounts recommended for you

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10 Available Room Types

Quadruple Room

Towels

Computer

Heating

Sleep comfort items

Non-smoking

Electric Kettle

Private bathroom

Bathtub or Shower

Tea/Coffee Maker

Hair dryer

Free Wifi

Iron

Extra Long Beds (> 6.5 ft)

Desk

Double Room

Towels

Computer

Heating

Sleep comfort items

Non-smoking

Electric Kettle

Private bathroom

Bathtub or Shower

Tea/Coffee Maker

Hair dryer

Free Wifi

Iron

Extra Long Beds (> 6.5 ft)

Desk

Twin Room

Towels

Computer

Heating

Sleep comfort items

Non-smoking

Electric Kettle

Private bathroom

Bathtub or Shower

Tea/Coffee Maker

Hair dryer

Free Wifi

Iron

Extra Long Beds (> 6.5 ft)

Desk

Single Room

10 Square Meter

Electric Kettle

Bathtub

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Fan

Heating

Linens

Tea/Coffee Maker

Desk

Trash cans

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

Smoke detector

Computer

Sleep comfort items

Bathtub or Shower

Iron

Extra Long Beds (> 6.5 ft)

TRIPLE STANDARD

Facilities Details

Food & Drink

Room Service

Breakfast service

Buffet-Style Restaurant

Front Desk Services

24-Hour Front Desk

Ticket Service

Entertainment and Family Services

Smoke-free property

Heating in public area

Family/child friendly

Nightclub/DJ

Common Areas

Library

Game Room

Cleaning Services

Protective screens in common areas

Staff trained in safety protocol

Daily Housekeeping

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Room sanitization opt-out available

Rooms sanitized between stays

Cashless payment service

Physical distancing of at least 1 meter

First aid kit

Languages Spoken

Arabic Spoken

German Spoken

Romanian Spoken

Polish Spoken

Hindi Spoken

Finnish Spoken

Icelandic Spoken

Italian Spoken

English Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Tours

Family Rooms

Non-smoking Rooms