Savoro Restaurant with Rooms

What a lovely spotless room . Comfy bed , cannot fault this hotel Great value Handy for high street We definitely will come back

We regularly stay at Nap Inn Savoro as our family stays in Barnet and we regularly visit them. We have always found the rooms to be scrupulously clean and very comfortable. The staff are wonderful, so welcoming and friendly and the location is perfect. The prices are very competitive and is ideal for us. We will definitely return in the very near future and cannot recommend it highly enough.

Where to start with our stay here! There is no reception and the entire building is locked up. The only contact is a mobile number for a man who you never see in person. He ‘sends somebody out’ to hand you a key. I had parked in the car park in a disabled bay displaying a valid disabled badge. The woman sent out told me to move my car, despite it being the only disabled bay. Apparently they were expecting a mini bus. The booking states no reservations can be made for parking. She made me speak to the same man, apparently the owner on the phone, who ordered me to move my car and I was not given a key until I had agreed. Despite already having paid for the reservation. On entering the room via a stinking hallway passing public toilets we found it to be freezing and damp with visible mould on the walls, peeling paper and cracks. Nothing like that advertised on the website. We complained that it was not fit to be let and were given a fan heater to warm the room and no change of room. On returning to the room late the second day we found no housekeeping had been done. A lady then rushed in and washed the cups in the bathroom sink rather than replace for clean and topped up the condiments on the dirty floor. There is no office, reception, or anywhere to speak to anybody if there’s a problem and we were actually ordered out of the disabled parking bay for two large builders transit vans which then blocked the entrance to the alleyway access. Neither displayed disabled badges. This place is appalling. I contacted booking . Com for a refund and the owner told them we had been offered a room change as soon as we complained. This is untrue as the establishment was fully booked and had no spare room. Due to this untruth I received no refund. Avoid this place at all costs, it’s a waste of money, there is no regard for disabled or the state of the rooms being let. If I had been there alone I would not have felt safe in the slightest.