Sopwell House

4.0 / 5

•

Cottonmill Lane

Reviews from Guests

4.0/5

3,889

Reviews

from real guests

Y3173BZgraemem

Very poor customer service from Sopwell House. We were unable to use a gift voucher because of genuine health issues involving my mother-in-law. I explained the circumstances, asked for some discretion and even requested that the matter be escalated to a manager. I wasn’t asking for a refund — just the chance to use money that had already been paid to them. They still refused. Policies are one thing, but refusing to show any flexibility in genuine family health circumstances says a lot about how customers are treated once the money has been taken. I won’t use Sopwell House again and, based on this experience, I would actively advise friends and family to go elsewhere.

V3255PKjenniferp

We have been to sopwell many times. On this occasion , we had returned for afternoon tea , which was splendid as usual. The food was exceptional , as was the service by Vincent . He was so helpful and friendly and couldn't do enough to ensure we had a wonderful time. I highly recommend a visit to the hotel .The rooms ,food ,staff and service are 5 star 🌟 🤩

mariadA6201LF

We had the most fantastic meal at Omboo Restaurant, Sopwell House. From the moment we arrived, everyone went above and beyond to make us feel looked after. A special mention to Carrie, who was incredibly welcoming and attentive and of course to Chef and his team for the delicious food. Every dish was beautifully presented, packed with flavour and made with so much care and attention to detail. The combination of flavours was outstanding. Fantastic service, delicious food, and a lovely atmosphere. We thoroughly enjoyed our experience and have already booked our next visit. Thank you!

Facilities Details

Free Parking

Free Wifi

Spa

Sauna

Fitness Center

Laundry

Proposal spot

Meeting stationery

Golf course [on-site]

Garden

Wi-Fi in public areas

Yoga room

Baggage Storage

24-Hour Front Desk

Smoke-free property

Elevator

Terrace

Free Parking

Free Wifi

Spa

Sauna

Fitness Center

Laundry

Proposal spot

Meeting stationery

Golf course [on-site]

Garden

Wi-Fi in public areas

Yoga room

Baggage Storage

24-Hour Front Desk

Smoke-free property

Elevator

Terrace

7 Available Room Types

Mews Studio with access to The Club at Cottonmill Spa

Mews Studio with access to The Club at Cottonmill Spa

Towels

Minibar

Non-smoking

Interconnecting Room(s) Available

Shower

Satellite Channels

Private bathroom

Bathrobes

Wardrobe/Closet

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Iron

Clothes Rack

Desk

Free bottled water

Room service [24-hour]

Mews One Bedroom with access to The Club at Cottonmill

Mews One Bedroom with access to The Club at Cottonmill

Towels

Minibar

Non-smoking

Interconnecting Room(s) Available

Shower

Satellite Channels

Private bathroom

Bathrobes

Wardrobe/Closet

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Iron

Clothes Rack

Desk

Free bottled water

Room service [24-hour]

Mews Duplex with access to The Club at Cottonmill Spa

Mews Duplex with access to The Club at Cottonmill Spa

Towels

Minibar

Non-smoking

Interconnecting Room(s) Available

Shower

Satellite Channels

Private bathroom

Bathrobes

Wardrobe/Closet

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Iron

Clothes Rack

Desk

Free bottled water

Room service [24-hour]

Corner Suite with access to The Club at Cottonmill Spa

Corner Suite with access to The Club at Cottonmill Spa

Towels

Minibar

Non-smoking

Interconnecting Room(s) Available

Shower

Satellite Channels

Private bathroom

Bathrobes

Wardrobe/Closet

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Iron

Clothes Rack

Desk

Free bottled water

Room service [24-hour]

Luxe Suite

Towels

Minibar

Non-smoking

Interconnecting Room(s) Available

Shower

Satellite Channels

Private bathroom

Bathrobes

Wardrobe/Closet

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Iron

Clothes Rack

Desk

Free bottled water

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Fitness Center

Sauna

Parking and Transportation

Free Parking

Front Desk Services

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Meeting stationery

Smoke-free property

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Miscellaneous

Proposal spot

Golf course [on-site]

Garden

Yoga room

Elevator