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Reviews from Guests

4.0/5

tripadvisor

527

Reviews

from real guests

therealveneto

4

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5

We stayed at this hotel as a family with a small child and we had a very good time: the apartment is small in size but is functional for the type of stay (leaving in the morning and returning in the evening). In fact, it has a small, well-equipped kitchen with which we were easily able to prepare dinner. The room was very well-kept and clean. The property as a whole is located in a quiet area well served by infrastructure and restaurants in Kensington. The only sore points for us were: the towels in the bathroom were never changed for the entire duration of our stay (one week) and then I noticed the very hurried check-in service (they simply asked for the reservation name and gave the room keys, without any additional information). Obviously, when in Rome, do as the Romans do; in Italy, we are used to a slightly more attentive service. But these are just some of our considerations; for the rest, we were fully satisfied. I highly recommend it!

Explorer31146821765

5

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5

Perfect studio apartment. Exceptional clam and well equipped. Good cooking facilities with a full kitchen. Comfy beds, good shower and very quiet. Staff were very helpful. Being able to leave your luggage before and after check-in and check out was a great bonus. Exceptional restaurants near by, one fully gluten-free, great for Coeliacs. Two underground stations close by made travel easy. I would highly recommend staying here.

Farlosto

1

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5

Confirmed the answer for a study on the ground floor hurt a basement. The window shade wasn't working, I said it at reception and no case. They didn't do my room once, only once they came in to take the bin bag. No light, no moisture spalling on the walls and a noise from hours of plumbing. A disaster