The Ampersand Hotel

A delightful boutique hotel in South Kensington. Charming, with welcoming staff who are all kind attentive and friendly. Room and bathroom feel fresh, super clean, well equipped, (mini bar, espresso machine, tea pot )and generously sized. The beds are excellent. Double windows provide sound proof comfort. It was a perfect night, followed by a great breakfast. Price are reasonable and well deserved. My new home in London.

I absolutely loved my stay at The Ampersand. I stayed for a week and by the time I left, it genuinely felt like my little home in London. The location was perfect for me. South Kensington station is only about a three-minute walk away, which made getting around London incredibly easy, and there are so many restaurants, cafés and shops within a few minutes' walk. Groceries and pharmacies are also nearby. I loved being able to come back after a long day, drop off my shopping, and head straight out again without the hotel ever feeling inconveniently located. What really made the stay exceptional, though, was the staff. Gerry was wonderful — always cheerful, happy to chat, and incredibly helpful with my frankly ridiculous amount of luggage and shopping. Katrina was equally lovely and helpful, and even gave me a brilliant packing tip while I was lamenting how much I'd bought! Those little interactions made the hotel feel warm and personal rather than simply somewhere I was sleeping. The housekeeping team deserves special recognition as well. They were extraordinarily efficient and consistently left my room immaculate. There were a couple of occasions when I'd left the room in considerably less than immaculate condition after rushing out, and somehow I'd return to find everything beautifully restored. They were fantastic. The room itself was beautiful, comfortable and full of character. A few small things are worth mentioning: sound insulation between floors isn't perfect, so I could occasionally hear footsteps from the room above. The bathtub also made a strange groaning/rattling noise twice during my stay, although it never caused an actual problem. I also personally would have loved colder air-conditioning — but I live in the tropics and am accustomed to air-conditioning that is practically attempting to induce hypothermia, so other guests may consider the temperature perfectly reasonable! None of these things meaningfully detracted from my stay. More than anything, The Ampersand managed to feel both like a beautiful London hotel and somewhere genuinely welcoming to come home to at the end of each day. I had an incredibly happy week in London, and the hotel became part of that experience. I loved my stay so much that when I return to London, I honestly can't imagine wanting to stay anywhere else.

I recently returned from a 5-night stay at the Ampersand. I was extremely happy with my stay. The overall experience was very positive which included excellent service for all the staff. The hotel is ideally situated very close to South Kensington tube station. There are numerous restaurants surrounding the hotel. The hotel is very attractive. The rooms are more than adequate for a comfortable stay. I also appreciated the on-site restaurant and bar, which is ideal for a quick bite anytime of the day. The breakfast was truly the best I have experienced at a hotel. The overall stay was excellent!