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Reviews from Guests

1.0/5

tripadvisor

37

Reviews

from real guests

K7185NIjoh

1

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5

Bed sheets had stains, carpets filthy. All the bathrooms had dirty mats and floors. Couldn't find anywhere else with a room available so ended up having to stay but wished I hadn't. Fridge had old food packets left inside it, mugs for tea were not clean.

simonellis2016

1

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5

Staff are so rude stayed this time last year too. The staff then were lovely Irish Lady Marie i think was the name, Breakfast lady lovely woman. Jane the bar lady extremely nice too so helpful but not there anymore. Which is a shame Gone even more downhill since my last stay

carlogv

1

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5

This place is the very definition of hell on earth. I have staid in many places worldwide, a lot of them modest but none as horrible as this. First of all as I was here on a work conference at ExCeL, I called upfront to make sure the place would be quiet as I had to wake up at 7am the morning after. Sure enough the staff reassured me there'd be a bit of music from the pub but that I Wouldn't be able to hear it from my room (most expensive suite with private bathroom) and that in any case they'd turn it off by midnight. Instead here I am lying in my bed unable to sleep at 3AM with junk music playing on massive bass low frequency speakers. The entire structure of the building is vibrating like an earthquake from the bass. I can feel the bass in my bed and on the floor. Words don't do justice to the loudness of this, I placed my smartphone on my nightstand and my phone and watch fell on the ground from the vibration. STAY AWAY FROM THIS BLOODY HELLHOLE AT ALL COSTS! Not worth a single p, let alone 70£ Seriously! You'll sleep much better in your car. Even if you don't have a car, trust me when I say you will sleep better by stuffing your clothes with a free newspaper/magazine and sleeping on a bench outside. Oh and if this wasn't enough to keep you away from this absolute s*ithole. Blood on walls, suspicious stains on sheets, hair everywhere in private non shared bathrooom Heating not working, 10 degrees outside, staff said they'd just turn it on from downstairs but never did Dirty walls and floor Drunken fights breaking outside your door Staff unlocking and entering your room at night then apologizing because they went into the wrong room Only pro I can think of: - Didn't get killed Seriously, sleep ANYWHERE but here, even outside! I will be contacting my bank and run a chargeback on my credit card.