Clink 78

Booked way back in Sept. I was looking at the clink78 website a few months before my trip they where closed i wrote them they said a major reno was underway and that for me not to worry they would be 100 per cent open by Mar. And they would move me to the other hostel in case they where not open. A 10 days or so before my trip I get an urgent notice from James that the hostel was not going to be open and to get back to him asap I wrote him back he said he would transfer me to the clink261 hostel a few blocks away. I wrote him back to say ok and asked a few questions. He then ignored all my emails regarding a transfer. So i booked at another place and wote him i have full flex cancel my booking. He ignored this request and went on to stonewall me. He finally wrote me back to say your booking was canceled and my credit card would not be charged cause I had full flex. The day of my vacation I get a notice from a booking site that you that clink78 was looking forward to me coming to a hostel that was closed and I had cancel my booking long before. I wrote them clink78 do not charge my credit card I canceled. After a long stone wall from James all was well. Then They charged my credit card full amount for the booking at the hostel that was closed. then Amanda Pauduan who is just as useless as James wrote me that they charged my card and will be giving me a refund. After returning to Canada they did indeed return my money minus about $20. I wrote back to Amanda I did not receive a full refund. Then after she stone walled me she said it was because of currency exchange is the reason my money was not refunded at she said it was the banks fault. Just a warning to anyone who does a booking with Clink they will stone wall you and jerk you around rather than do the right thing.

Stayed for 3 nights for a weekend in London. Stayed in a 8-bed mixed dorm, which was adequate albeit small. Bed was equipped with USB and power socket and reading lamp. However, the power went out on my last night and was unable to be sorted. Staff were great in trying to fix this though. The main positive of the hostel is the communal spaces which are excellent to work/chill in. There is also a large area downstairs where there is a kitchen to cook in (which I did not do during my stay) and a bar, with a great selection of drinks. I will return for the social aspects of this hostel.

Super social, the kitchen was alright, the staff are friendly and helpful. I'm a female solo traveller, stayed in a mixed dorm with 4 beds and felt perfectly safe. But this hostel is not for everyone, weekends are too noisy for sleep because of the (great) bar. The room ran quite hot even in February, lucky my bed was next to the window. Something that can't be excused however are the poor shape of the showers, dirty, and mattresses, worn down. But most backpackers are prepared for this. I would definitely stay here again for the social and fun, also why my rating is so positive. Let's just say I was one of the lucky ones, it's a gamble for sure.