Grosvenor House Suites by Jumeirah Living

4.0 / 5

•

Park Ln, Mount St, Mayfair, London W1K 7TN, UK

Reviews from Guests

4.0/5

690

Reviews

from real guests

katiehW3648WP

The entire experience was exceptional. Loubna and the entire staff were incredibly helpful and professional. We felt well cared for and enjoyed the room being perfectly clean and modern.

hyangsun2026

We stayed at Grosvenor House Suites for 2 nights from May 23, and it was truly one of the best hotel experiences we've ever had. We were traveling to celebrate both our wedding anniversary and our baby's first birthday, and the staff made our stay incredibly special. 1. Exceptional pre-arrival service Before we arrived, the hotel emailed us to ask if we needed anything for our stay. Since we were traveling with a baby, they prepared everything in advance, including a bottle sterilizer, toys, baby bath amenities, and a fully set-up baby crib. Everything was spotless and thoughtfully arranged. 2. Outstanding staff The service was exceptional from every staff member we encountered. Dora, in particular, was incredibly kind and welcoming. She remembered our names, greeted us warmly every day, and always checked whether we needed anything. Every member of the team made us feel genuinely cared for. 3. Wonderful surprises for our special occasion We were celebrating our wedding anniversary and our baby's first birthday. The hotel surprised us with not one, but two cakes during our stay. In fact, they provided the very first birthday cake our baby ever had. It was such a thoughtful gesture and something our family will never forget. 4. Delicious breakfast The breakfast was excellent. Everything was fresh, high quality, and delicious. 5. Far better than other luxury hotels we stayed at We spent three nights at another five-star hotel during the same trip, and honestly, there was no comparison. Grosvenor House Suites was significantly better in every aspect. We had already booked the other hotel and couldn't cancel it, but if we had known how wonderful Grosvenor House Suites would be, we would have stayed here for our entire trip. 6. Perfect location The location was ideal. The area was quiet, clean, and safe, while still being close to central attractions and convenient transportation options. Overall This hotel exceeded our expectations in every way. The facilities were excellent, the location was perfect, and most importantly, the people were genuinely kind and attentive. They helped make our baby's first birthday and our anniversary truly memorable. Highly recommended. We would absolutely stay here again.

francescodH5573EA

There are luxury hotels that impress with their beauty, and others with their service. Grosvenor House Suites, on the other hand, succeeds in something much rarer: making you feel important, welcomed, and completely at ease from the first moment to the last. From the moment of arrival, an extraordinary level of attention is immediately perceived. Everything is managed with elegance, discretion, and naturalness: from the impeccable transfer service, to the always available reception, to the incredible care for every little detail within the suites. The rooms are splendid, always perfect, quiet, and maintained with great attention. Every request is listened to with kindness and often anticipated even before it is made. This is what truly makes this establishment special. A sincere thank you goes to the Concierge Team, the Guest Relations Team, and especially to Emanuele and his entire team, who with professionalism, availability, and humanity made this stay even more special. Every piece of advice, every reservation, and every detail has been managed impeccably. However, the real difference is made by the people. Despite the very high level of the structure, here luxury is never cold or distant: it is authentic, warm, and sincere. I truly had a wonderful time, and what I will carry with me the most is the feeling of having felt at home. For this reason, I will definitely return with great happiness.

Facilities Details

Free Wifi

Spa

Fitness Center

Laundry

Library

Casino

Accessible concierge desk

Babysitting/Child Services

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Accessible public restrooms

Ticket Service

Indoor fireplace

Baggage Storage

24-Hour Front Desk

Smoke-free property

Elevator

Valet Parking

Bicycle Rental

Concierge Service

Free Wifi

Spa

Fitness Center

Laundry

Library

Casino

Accessible concierge desk

Babysitting/Child Services

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Accessible public restrooms

Ticket Service

Indoor fireplace

Baggage Storage

24-Hour Front Desk

Smoke-free property

Elevator

Valet Parking

Bicycle Rental

Concierge Service

10 Available Room Types

Knightsbridge Penthouse

Heating

Sleep comfort items

Electric Kettle

Free laundry service

Air Conditioning

Blackout curtains

Bidet

Tea/Coffee Maker

Desk

Balcony/Terrace

Bathrobes

Accessible toilet

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Slippers

High floor

Extra Long Beds (> 6.5 ft)

DVD/CD player

Kitchen

Sitting Area

Non-smoking

Carpeted

Dining Table

Soundproof

Bathtub grab bar

Refrigerator

Laptop workspace

Hair dryer

Dining Area

Bathtub or Shower

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Towels

Toaster

Stovetop

Private bathroom

Iron

Roll-in shower

Clothes Rack

Bathtub

Fireplace

Dishwasher

Room service [24-hour]

Microwave

Free bottled water

Oven

Grosvenor Penthouse

Heating

Sleep comfort items

Electric Kettle

Free laundry service

Air Conditioning

Blackout curtains

Bidet

Tea/Coffee Maker

Desk

Balcony/Terrace

Bathrobes

Accessible toilet

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Slippers

High floor

Extra Long Beds (> 6.5 ft)

DVD/CD player

Kitchen

Sitting Area

Non-smoking

Carpeted

Dining Table

Soundproof

Bathtub grab bar

Refrigerator

Laptop workspace

Hair dryer

Dining Area

Bathtub or Shower

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Towels

Toaster

Stovetop

Private bathroom

Iron

Roll-in shower

Clothes Rack

Bathtub

Fireplace

Dishwasher

Room service [24-hour]

Microwave

Free bottled water

Oven

Kensington Penthouse

Heating

Sleep comfort items

Electric Kettle

Free laundry service

Air Conditioning

Blackout curtains

Bidet

Tea/Coffee Maker

Desk

Balcony/Terrace

Bathrobes

Accessible toilet

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Slippers

High floor

Extra Long Beds (> 6.5 ft)

DVD/CD player

Kitchen

Sitting Area

Non-smoking

Carpeted

Dining Table

Soundproof

Bathtub grab bar

Refrigerator

Laptop workspace

Hair dryer

Dining Area

Bathtub or Shower

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Towels

Toaster

Stovetop

Private bathroom

Iron

Roll-in shower

Clothes Rack

Bathtub

Fireplace

Dishwasher

Room service [24-hour]

Microwave

Free bottled water

Oven

Mayfair Penthouse

Heating

Sleep comfort items

Electric Kettle

Free laundry service

Air Conditioning

Blackout curtains

Bidet

Tea/Coffee Maker

Desk

Balcony/Terrace

Bathrobes

Accessible toilet

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Slippers

High floor

Extra Long Beds (> 6.5 ft)

DVD/CD player

Kitchen

Sitting Area

Non-smoking

Carpeted

Dining Table

Soundproof

Bathtub grab bar

Refrigerator

Laptop workspace

Hair dryer

Dining Area

Bathtub or Shower

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Towels

Toaster

Stovetop

Private bathroom

Iron

Roll-in shower

Clothes Rack

Bathtub

Fireplace

Dishwasher

Room service [24-hour]

Microwave

Free bottled water

Oven

Serpentine Suite

Heating

Sleep comfort items

Electric Kettle

Free laundry service

Air Conditioning

Blackout curtains

Bidet

Tea/Coffee Maker

Desk

Bathrobes

Accessible toilet

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Slippers

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

DVD/CD player

Kitchen

Sitting Area

Non-smoking

Carpeted

Dining Table

Soundproof

Bathtub grab bar

Refrigerator

Laptop workspace

Hair dryer

Dining Area

Bathtub or Shower

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Towels

Toaster

Stovetop

Private bathroom

Iron

Roll-in shower

Clothes Rack

Bathtub

Dishwasher

Room service [24-hour]

Microwave

Free bottled water

Oven

Facilities Details

Pool and Spa

Spa

Fitness Center

Parking and Transportation

Valet Parking

Bicycle Rental

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Casino

Babysitting/Child Services

Smoke-free property

Common Areas

Library

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible concierge desk

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Accessible public restrooms

Indoor fireplace

Elevator