Manor Hotel

3.0 / 5

•

23 Nevern Place, Kensington and Chelsea, London, United Kingdom SW5 9NR

Reviews from Guests

3.0/5

289

Reviews

from real guests

islandgypsy81

Staff was very nice, but they ran out of coffee beans so did not have coffee the 2nd day. The hotel has a a very annoying AC "smart" system that doesn't work very well. It shuts off when you leave the room (even if another room key is still in the room) so there is constant distuption of lights and AC turning off any time a member of your party leaves the room. AC wouldn't come back on for our 2nd night there. The staff tried to reset it with no luck.

CraigBrooks1985

Pro- location and price Cons - No breakfast provided despite them advertising it, Window was open on arrival so room was freezing with current weather, sink in the room but no plug, blinds didn’t cover window length so light coming in. Other guests extremely loud, lots of shouting and clapping gone midnight as well as kids running around in one of the rooms. Perhaps not hotels fault but equally this is why a staff member is needed on site. Traffic very loud from 5am ish so got literally no sleep all night. Radiator began really aggressively rumbling from around 1am for over 20 minutes. Heard a guest as I was leaving asking to cancel final night and check out early.

marcaC9329OU

A very cold welcome from the receptionist and sometimes not even a greeting when we were passing by the reception. The cleanliness was mediocre, some stains on the carpet, some hair and some loose part in the bathroom. A noisy vent and a shower with barely water coming out of it. I was not expecting much from a 2-star hotel, maybe a little bit more of friendliness, caring and some kindness from the staff. The location is the best about this place, a lot of shops, restaurants around the neighbourhood and the Circle, District and Piccadilly Line allowing you to get around the major London sightseeings and attractions within 25 min.

Facilities Details

Free Wifi

Internet

Meeting/Banquet Facilities

Daily disinfection in all rooms

Wi-Fi in public areas

Invoice provided

Protective screens in common areas

Staff trained in safety protocol

Daily Housekeeping

Hand sanitizer

Indonesian Spoken

Hungarian Spoken

Contactless check-in/out

Hot water linen and laundry washing

Heating in public area

Rooms sanitized between stays

Car park [charges apply]

Cashless payment service

Nightclub/DJ

Physical distancing of at least 1 meter

Daily disinfection in common areas

Icelandic Spoken

Guest rooms seal after sanitization

Car park [on-site]

English Spoken

First aid kit

Non-smoking Rooms

Free Wifi

Internet

Meeting/Banquet Facilities

Daily disinfection in all rooms

Wi-Fi in public areas

Invoice provided

Protective screens in common areas

Staff trained in safety protocol

Daily Housekeeping

Hand sanitizer

Indonesian Spoken

Hungarian Spoken

Contactless check-in/out

Hot water linen and laundry washing

Heating in public area

Rooms sanitized between stays

Car park [charges apply]

Cashless payment service

Nightclub/DJ

Physical distancing of at least 1 meter

Daily disinfection in common areas

Icelandic Spoken

Guest rooms seal after sanitization

Car park [on-site]

English Spoken

First aid kit

Non-smoking Rooms

Discounts recommended for you

Get an exclusive discount and book now!

10 Available Room Types

Comfort Triple Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Shower

Free Wifi

Kids shampoo

Electric Kettle

Shared Bathroom

Hair dryer

Daily housekeeping

Free instant coffee

Free bottled water

Extra Long Beds (> 6.5 ft)

Economy Triple Room

12 Square Meter

Shower

Towels

Telephone

Air Conditioning

Desk

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Free Wifi

Kids shampoo

Electric Kettle

Shared Bathroom

Hair dryer

Daily housekeeping

Free instant coffee

Free bottled water

Extra Long Beds (> 6.5 ft)

Basic Triple Room

13 Square Meter

Shower

Towels

Telephone

Air Conditioning

Desk

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Free Wifi

Kids shampoo

Electric Kettle

Shared Bathroom

Hair dryer

Daily housekeeping

Free instant coffee

Free bottled water

Extra Long Beds (> 6.5 ft)

Basic Single Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Shower

Free Wifi

Kids shampoo

Electric Kettle

Shared Bathroom

Hair dryer

Daily housekeeping

Free instant coffee

Free bottled water

Extra Long Beds (> 6.5 ft)

Deluxe Triple Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Shower

Free Wifi

Kids shampoo

Electric Kettle

Shared Bathroom

Private bathroom

Hair dryer

Daily housekeeping

Free instant coffee

Free bottled water

Extra Long Beds (> 6.5 ft)

Facilities Details

Entertainment and Family Services

Invoice provided

Contactless check-in/out

Heating in public area

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Cleaning Services

Daily disinfection in all rooms

Protective screens in common areas

Staff trained in safety protocol

Daily Housekeeping

Hand sanitizer

Hot water linen and laundry washing

Rooms sanitized between stays

Cashless payment service

Physical distancing of at least 1 meter

Daily disinfection in common areas

Guest rooms seal after sanitization

First aid kit

Languages Spoken

Indonesian Spoken

Hungarian Spoken

Icelandic Spoken

English Spoken

Internet Access in public areas

Wi-Fi in public areas

Internet

Free Wifi

Miscellaneous

Car park [charges apply]

Car park [on-site]

Non-smoking Rooms