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Reviews from Guests

1.0/5

tripadvisor

154

Reviews

from real guests

way2m

1

/

5

Booked it for a week. It was advertised for £140 (room) a week on Spareroom. The Lady called Sonila Hussain took the deposit of £50 (refundable) and a week's rent of £180 from me even though the room was advertised for £140 a week. The deposit was supposed to be returned after I left the property. I checked out after 3 nights. I requested a deposit back from her on numerous occasions. She never returned the deposit. She ignored my messages for requesting a deposit back. Very dishonest lady. A disgraceful waste of my time and money. I am not happy about this at all. Don't waste your time and money with this room/hotel, just book Travelodge, DaysInn or PremierInn.

Bigfella197

1

/

5

If you are a fan of the great Hitchcock film Psycho and would like to know what it would be like staying with Norman Bates, stay here. We were booked into the De Salis Hotel in Elsenham, which is a nice hotel, but upon arrival was told it was overbooked , so were sent to this place. As soon as we arrived we both got a horrendous ominous feeling about the place. We went in and instantly knew our instincts were wrong, it was much worse than we thought. We left immediately and as we got in the car we looked up at a window and, a mans face appeared, and I instantly thought of Norman Bates. DO NOT STAY HERE. 15 years ago it was a nice hotel. Just like the pictures. It isn’t anymore. You have been warned.

Masetero

1

/

5

The condition we have lived in for less than 24hrs, I would not wish to anybody. There are drug-addicts using the premises. The police was called during our one night-stay as there was a woman “victim” screaming HELP ME SOMEBODY HELP ME. The place is dirty and with cockroaches. We didn’t have bedsheets in our bedroom for one of us, nor pillow or towels. I paid 76.63 pound for being in a horror movie. This is too much. And I can continue. There was a guy smoking crack whilst we were waiting for our cab. There was nobody at reception throughout our stay. All the doors were all unlocked so accessible all day long. No staff working outside the check in hours. All pictures advertised on booking.com are fake. There is no restaurant as sold in the ad so no way to get food. There was a spider web with a spider on top of the bed. There were hairs in the shower, therefore nobody touched the shower. The toilet was dirty with signs of faces. Shall I carry on? Oh I had to put my hand inside their safe like a thief as nobody was at reception at the time that we had requested the check in in advance. So I had to pull out the key from the safe letter box and auto -check in. STAY AWAY

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