Heston Hyde Hotel

Hotel reception was horrific, they didn’t seem to understand that i booked this night whist on the road. I did not have any photo ID and only had apple pay with me. They take a 'holding deposit' and...

False advertising not informing you of the facilities not in use before booking. Would be nice if guests could be aware of what the hotels main use is for so they could make a correct decision on...

Dreadful experience no warning the hotel is being used to house people other than regular paying guests. The reception is full of black bags of laundry with name tags on. Lots of groups of young men...