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Reviews from Guests

4.0/5

tripadvisor

1,029

Reviews

from real guests

Hansolo201

1

/

5

My wife and daughter planned a Christmas shopping trip to London and thought it would be a great idea to cash in a Tesco token, which was advertised by Tesco and Accor (mercure’s parent) to save some...

lornaa483

1

/

5

Booked and paid for 2 nights at this hotel and it was a disaster from the start. On arrival we were told we had to go to another hotel as they were fully booked. The room we were put into was an...

Megan L

1

/

5

This place is awful. Paid for early check-in, as I flew in overnight from NYC and needed a shower and change before meetings. Arrived at the hotel and was curtly told they had no idea when a room...

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Shared Kitchen

Fitness Center

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

German Spoken

Room decorations

Greek Spoken

Projector/LED display

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Alternative meal arrangement

Laundry

Catalan Spoken

Daily Housekeeping

Smoke-free property

Air conditioning in public area

Entertainment Staff

Russian Spoken

Danish Spoken

Fruits/snacks

Pet facilities

Room sanitization opt-out available

Arabic Spoken

Ironing Service

Indonesian Spoken

A la carte breakfast

Korean Spoken

Italian Spoken

Icelandic Spoken

Hypoallergenic room available

Terrace

Game Room

Shops (on site)

English Spoken

First aid kit

Romanian Spoken

Portuguese Spoken

Ticket Service

Karaoke

Library

Meeting stationery

Security [24-hour]

Heating in public area

On-site event hosting

Tours

Restaurant

Finnish Spoken

Guest rooms seal after sanitization

Shared Lounge/TV Area

Elevator

Lithuanian Spoken

Car park [nearby]

Room Service

Dutch Spoken

Invoice provided

Doctor/nurse on call

Face coverings on staff

Polish Spoken

Suit Press

Hand sanitizer

Grocery Deliveries

Bulgarian Spoken

Latvian Spoken

Computer station

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Postal service

Currency Exchange

Car park [charges apply]

Safe dining setup

Physical distancing of at least 1 meter

Soundproof Rooms

Service animals are welcome

Daily disinfection in common areas

Czech Spoken

Dry Cleaning

Sterilizing equipment

Lao Spoken

Slovak Spoken

Outdoor venue for special events

Daily disinfection in all rooms

Room service [24-hour]

Spanish Spoken

Hebrew Spoken

Wi-Fi in public areas

VIP Room Facilities

Professional-grade sanitizing services

Hungarian Spoken

Snack Bar

Free face masks

French Spoken

Slovenian Spoken

Temperature check for guests and staff

Special Diet Meals (upon request)

Hair/Beauty Salon

Garden

Wi-Fi for special events

Rooms sanitized between stays

Shoeshine

Cashless payment service

Nightclub/DJ

Non-smoking Rooms

Body thermometer

Souvenir/Gift Shop

Sanitized kitchen and tableware items

Hindi Spoken

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Fruits/snacks

A la carte breakfast

Buffet-Style Restaurant

Restaurant

Room Service

Grocery Deliveries

Breakfast service

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Bar

Front Desk Services

24-Hour Front Desk

Ticket Service

Currency Exchange

Entertainment and Family Services

Projector/LED display

Smoke-free property

Air conditioning in public area

Entertainment Staff

Karaoke

Meeting stationery

Heating in public area

On-site event hosting

Invoice provided

Postal service

Family/child friendly

Outdoor venue for special events

Wi-Fi for special events

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Kitchen

Terrace

Game Room

Library

Shared Lounge/TV Area

Cleaning Services

Protective screens in common areas

Staff trained in safety protocol

Laundry

Daily Housekeeping

Room sanitization opt-out available

Ironing Service

First aid kit

Guest rooms seal after sanitization

Doctor/nurse on call

Face coverings on staff

Suit Press

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Dry Cleaning

Sterilizing equipment

Daily disinfection in all rooms

Professional-grade sanitizing services

Free face masks

Temperature check for guests and staff

Rooms sanitized between stays

Shoeshine

Cashless payment service

Body thermometer

Sanitized kitchen and tableware items

Languages Spoken

German Spoken

Greek Spoken

Catalan Spoken

Russian Spoken

Danish Spoken

Arabic Spoken

Indonesian Spoken

Korean Spoken

Italian Spoken

Icelandic Spoken

English Spoken

Romanian Spoken

Portuguese Spoken

Finnish Spoken

Lithuanian Spoken

Dutch Spoken

Polish Spoken

Bulgarian Spoken

Latvian Spoken

Czech Spoken

Lao Spoken

Slovak Spoken

Spanish Spoken

Hebrew Spoken

Hungarian Spoken

French Spoken

Slovenian Spoken

Hindi Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Room decorations

Designated Smoking Area

Pet facilities

All Spaces Non-Smoking (public and private)

Hypoallergenic room available

Security [24-hour]

Tours

Family Rooms

Check-in [24-hour]

Elevator

Car park [nearby]

Outdoor recreational features

Computer station

Car park [charges apply]

Soundproof Rooms

Service animals are welcome

Heating

VIP Room Facilities

Garden

Non-smoking Rooms