Duke Of Leinster

3.0 / 5

•

20 Leinster Garden W2 3AN

Reviews from Guests

3.0/5

777

Reviews

from real guests

651yanisb

We arrived and they sent us to the basement, the room was old, wifi didn’t even reach and the phone to call receptions was obviously not working either. We talked to reception to see if they could change us and they said they had no available rooms. We needed to work and wifi was not working AT ALL, my wife went to reception and the blond receptionist was rude blaming us for supposedly not knowing how to use wifi. Afterwards I had to go twice to reception and the last time the same lady came to the room to verify that what we were saying was true. After that, at 11 pm she accepted to change us to another room. We arrived to the other room, there was a leak on the shower, the whole bathroom was flooded. The next morning they called us early to tell us we needed to leave that room and go back to the basement. We told them we didn’t want to return there and they offered us ANOTHER room. Another very unpractical room with the most uncomfortable bathroom where it was just impossible to wash your teeth or face. It was a very bad experience, we got tired of changing rooms and the help from the staff was just inexistant. Will definitely never go back to this hotel.

847mattiasl

Great location in the hotel. The room was good. Housekeeping good we thought. OK breakfast. Unfortunately, the beds were rock hard. Otherwise good we thought.

MartinaP2880

It sucks to say the least. I attach photos of tampon now there for months found under the bathroom sink. Also for breakfast we were served toast with obvious mold! Once all these things were mentioned, their reactions were not even astonished or mortified. Unacceptable!!

Facilities Details

Free Wifi

Coffee/tea maker

Baggage Storage

Business Center

24-Hour Front Desk

Wired Internet

Assistive listening devices provided for meetings

Smoke-free property

Bicycle Rental

Newspapers

Ticket Service

Elevator

Computer station

Concierge Service

Free Wifi

Coffee/tea maker

Baggage Storage

Business Center

24-Hour Front Desk

Wired Internet

Assistive listening devices provided for meetings

Smoke-free property

Bicycle Rental

Newspapers

Ticket Service

Elevator

Computer station

Concierge Service

6 Available Room Types

Double Room

Heating

Non-smoking

Electric Kettle

Blackout curtains

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Fan

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Hair dryer

Bathroom

Iron

Clothes Rack

Daily newspaper

Room service [24-hour]

Family Triple Room

Heating

Non-smoking

Electric Kettle

Blackout curtains

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Fan

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Hair dryer

Bathroom

Iron

Clothes Rack

Daily newspaper

Room service [24-hour]

Quadruple Room

Heating

Non-smoking

Electric Kettle

Blackout curtains

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Fan

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Hair dryer

Bathroom

Iron

Clothes Rack

Daily newspaper

Room service [24-hour]

Twin Room

Heating

Non-smoking

Electric Kettle

Blackout curtains

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Fan

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Hair dryer

Bathroom

Iron

Clothes Rack

Daily newspaper

Room service [24-hour]

Single Room

Heating

Non-smoking

Electric Kettle

Blackout curtains

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Fan

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Hair dryer

Bathroom

Iron

Clothes Rack

Daily newspaper

Room service [24-hour]

Facilities Details

Parking and Transportation

Bicycle Rental

Front Desk Services

Baggage Storage

24-Hour Front Desk

Newspapers

Ticket Service

Concierge Service

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Assistive listening devices provided for meetings

Coffee/tea maker

Elevator

Computer station