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Reviews from Guests

4.0/5

tripadvisor

1,017

Reviews

from real guests

denc

3

/

5

This was our second or third visit to Coleraine Riverside Accor hotel. Unfortunately we were disappointed this time as we were allocated the very worst room in the building.! A ground floor room with a horrible noisy bin store outside and bad smell inside. We asked to be changed to another room and we were given a room on first floor close to the lift, it was marginally better but with a shower over the bath which I found cumbersome due to a recent operation. We asked to change it and unfortunately we were disappointed with the attitude of the reception staff. The episode left us feeling upset and reception ignored us for the remainder of our stay. The restaurant leaves a lot to be desired, the quality of the food is poor and prices are steep, especially for breakfast. I can't recommend it.

paulmO3349DU

1

/

5

A room was booked for us for 1 night then we checked out. Then booked another room which was a seperrate booking. Sent us the same room which had not been cleaned . Then had dinner brought out to our table and received the wrong order twice. When my dinner actual came it was terrible had to be sent back. Very very disappointed. Will not be back.

sylviaallen35

5

/

5

Stayed overnight as we were attending a family birthday party nearby Room was spotless large warm with a welcome tea tray Ordered breakfast next morning which was absolutly delicious plenty of choice with continental and cooked breakfast Excellant value for money

Facilities Details

Breakfast service

Free Wifi

Internet

Pets allowed

Family/child friendly

Family Rooms

Bar

Designated Smoking Area

Car park [free of charge]

Wi-Fi in public areas

Facilities for Disabled Guests

Dutch Spoken

Invoice provided

Staff trained in safety protocol

Alternative meal arrangement

Laundry

Daily Housekeeping

Smoke-free property

Air conditioning in public area

Hand sanitizer

Indonesian Spoken

Hungarian Spoken

Library

Latvian Spoken

Anti-viral cleaning products

Hot water linen and laundry washing

Security [24-hour]

Non-smoking Rooms

Heating in public area

Room sanitization opt-out available

Rooms sanitized between stays

Allergy-free rooms

Cashless payment service

Game Room

Nightclub/DJ

Restaurant

Elevator

Dry Cleaning

Icelandic Spoken

Sanitized kitchen and tableware items

English Spoken

First aid kit

Portuguese Spoken

8 Available Room Types

Standard Double or Twin Room, 2 Twin Beds
Standard Double or Twin Room, 2 Twin Beds
Standard Double or Twin Room, 2 Twin Beds
Standard Double or Twin Room, 2 Twin Beds
Standard Double or Twin Room, 2 Twin Beds
Standard Double or Twin Room, 2 Twin Beds
Standard Double or Twin Room, 2 Twin Beds
Standard Double or Twin Room, 2 Twin Beds
Standard Double or Twin Room, 2 Twin Beds
Standard Double or Twin Room, 2 Twin Beds
Standard Double or Twin Room, 2 Twin Beds

Standard Double or Twin Room, 2 Twin Beds

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Laptop workspace

Laptop workspace

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Bathroom phone

Bathroom phone

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Accessible toilet

Accessible toilet

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Standard Room, Multiple Beds
Standard Room, Multiple Beds
Standard Room, Multiple Beds
Standard Room, Multiple Beds
Standard Room, Multiple Beds
Standard Room, Multiple Beds
Standard Room, Multiple Beds
Standard Room, Multiple Beds
Standard Room, Multiple Beds
Standard Room, Multiple Beds
Standard Room, Multiple Beds

Standard Room, Multiple Beds

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Laptop workspace

Laptop workspace

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Bathroom phone

Bathroom phone

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Accessible toilet

Accessible toilet

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Laptop workspace

Laptop workspace

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Bathroom phone

Bathroom phone

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Accessible toilet

Accessible toilet

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Twin Room, 2 Twin Beds (Accessible)
Twin Room, 2 Twin Beds (Accessible)
Twin Room, 2 Twin Beds (Accessible)
Twin Room, 2 Twin Beds (Accessible)
Twin Room, 2 Twin Beds (Accessible)
Twin Room, 2 Twin Beds (Accessible)
Twin Room, 2 Twin Beds (Accessible)
Twin Room, 2 Twin Beds (Accessible)
Twin Room, 2 Twin Beds (Accessible)

Twin Room, 2 Twin Beds (Accessible)

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Laptop workspace

Laptop workspace

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Bathroom phone

Bathroom phone

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Accessible toilet

Accessible toilet

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Standard Room with 2 Single Beds
Standard Room with 2 Single Beds
Standard Room with 2 Single Beds

Standard Room with 2 Single Beds

room-size-icon

21 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Telephone

Telephone

TV

TV

Air Conditioning

Air Conditioning

Heating

Heating

Hypoallergenic

Hypoallergenic

Linens

Linens

Sleep comfort items

Sleep comfort items

Socket near the bed

Socket near the bed

Tea/Coffee Maker

Tea/Coffee Maker

Carpeted

Carpeted

Desk

Desk

Ground floor available

Ground floor available

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Trash cans

Trash cans

Clothes Rack

Clothes Rack

Accessible by elevator

Accessible by elevator

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Facilities Details

Food & Drink

Alternative meal arrangement

Breakfast service

Restaurant

Bar

Entertainment and Family Services

Invoice provided

Smoke-free property

Air conditioning in public area

Heating in public area

Family/child friendly

Nightclub/DJ

Common Areas

Library

Game Room

Cleaning Services

Staff trained in safety protocol

Laundry

Daily Housekeeping

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Room sanitization opt-out available

Rooms sanitized between stays

Cashless payment service

Dry Cleaning

Sanitized kitchen and tableware items

First aid kit

Languages Spoken

Dutch Spoken

Indonesian Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

English Spoken

Portuguese Spoken

Internet Access in public areas

Wi-Fi in public areas

Internet

Free Wifi

Miscellaneous

Car park [free of charge]

Pets allowed

Facilities for Disabled Guests

Designated Smoking Area

Security [24-hour]

Non-smoking Rooms

Allergy-free rooms

Family Rooms

Elevator