Hawthorn Hotel

Truly the worst guesthouse I have ever stayed in. I usually stay in a hotel, but I was at a meeting that overran and I didn't finish until late, so I booked the "last available room" in this guesthouse, which was down the road from where I was. I do not believe for one minute the guesthouse was fully booked. I fell for that line though. It was late evening when I arrived and I was greeted by the most odious man. He couldn't even summon a pleasantry. I later realised he is the owner. I reached my room which I can only call a cubbyhole. I was given a single bed. I am a rugby player that's not vertically or horizontally challenged. I went to take a shower thinking I would at least have a hot shower. Unfortunately not, as the water was cold...ice cold. There was no phone in the room to call down, so I had to get dressed and go down to speak to the manager/owner. He said; "What do you expect turning up at this time?" It was 10:12pm. He didn't care. I said I'd like the use of a hot shower. He told me to wait until morning. I don't know how this man is still in business with such a terrible attitude. I didn't see many guests in the morning, but those I did see didn't seem to be in rush to go anywhere. I was surprised to see babies, so wondered why any family would choose to stay there. Well here is my review and I warn you, this place is as hospitable as the miserable sod who owns it.

This lot just cancelled our double room reservation for Sep 12th 2021 because they are decorating. Despite this they are still selling double rooms for that date. Obviously don't know what they are doing and don't care about their clients. DON'T USE THEM. choose someone who cares less about their clients.

You are treated like a baby it’s back in time you can’t speak to everyone people are having troubles dealing with life situations right now. People have been sleeping rough and had lives turnt upside down, and this place makes it worse. I know it’s a pandemic but these people are basically our house mates, we eat from the same kitchen , sit in the same dining room and use the same facilities. Workers are entering the hotel without mask on and not social distancing but we should? Doesn’t really make sense. As for cooking we get our breakfast and then have to make do we share a fridge, we are homeless people and suffering off this one meal and then having to scrape for the rest of the day. In the kitchen your only aloud to use the grill and microwave, some homeless people want a proper cooked meal and have been faced with these issues as people have dietary requirements and they can’t be met meaning people go to be starving until breakfast and then it starts again. As for the area it’s nice.