The Gardens Hotel

2 flights of steps to enter the hotel so not suitable for guests with larger luggage or mobility issues. Decor very dated and drab. Bedroom condition, it's facilities and standard of carpet, curtains, bedding, bathroom were all very dated and drab and made us itch wondering if there were any hidden nasties . Shower was dangerous and very difficult to regulate. Bed was very old with a sprung mattress and noise from bedframe every time you move. Extremely noisy bar along the side of hotel playing rock style music till late which the vibrations could be felt in the room making it impossible to sleep, then drinkers shouting outside the bar and bottles and crates being stacked after midnight. If you want modern, clean and quiet accommodation please look elsewhere

When we checked in. The room was noy fit for use ,a room with no windows in 30c heat smelt completly of old cigerette smoke ,only 2 plug sockets one had a fan which was needed and one had a lamp which was needed as no windows ,we ask the duty manager for an extension lead to plug our laptops ans phones in which were needed for work purposes ,to be told no buy your own , that service and the room was shocking so we left and booked else where more suitable and more plug sockets and freshly aired and smelling room ,mecure Manchester Piccadilly modern well equiped rooms,service so amazing amd buffet breakfast perfect ,same price sp deffo stay at Mecure Manchester piccadilly for a 1st stay and service. The Gardens Hotel was worse than hostels that ive stayed in !! No customer serivce either

Great location but no A/C, and with one fan provided per sun-facing room this was just not on. Despite it being a Red alert heat wave I was not offered a back of the hotel room nor more fans and the complementary water was only replaced once in a 2-day visit. I am sure I wouldn’t have minded in less hot weather but the room was intolerable, hot at 9am, and awful to sleep in. So, don’t stay here in the Summer, but there were other oddities. I was struggling in the heat with bags to find the place; I literally described the scene outside the hotel to the guy on the phone, including the restaurant directly opposite his establishment, but he was mystified as to where I was and suggested I try to find by post code. (The sentence: ‘We are on Piccadilly itself, no 55, red sign, can you see that?’ would have worked.) That night I fancied a quick drink before heading out and was told yes, there was a bar, but only bottles in the fridge—fine, but all the spirits were locked up ‘and we have no idea where the keys are’. The keys kept de-magnetising, the breakfast was fine but… ah, you get the picture. Memo to self: only stay in chain hotels with guaranteed air conditioning in the UK May to September! S